Ya'lla Tours USAReviews of yallatours.com

It was an amazing experience! The staff is punctual, they strive to provide you the best experience and they deliver. From the informational packet before your trip to ensuring you are heading to the right gate for departure - everyone is pleasant. And the tours are spectacular! The guides as very knowledgeable and take you to the best places. Also thankful for safe, courteous and experienced drivers. Ya'lla is the best tour company and I would highly recommend them to anyone!

Our trip to Egypt was simply stellar--The itinerary was everything we hoped for and more, our guides Issam and "Bob" were informative and entertaining and made for a memorable trip and experience. And the drivers were also amazing-safely moving us through the most chaotic traffic we've ever experienced. Highly recommended!

The guide was superb. Really knew her stuff. Excellent English. Patient with Questions. She was (in fact) working with government the next day as a direct interpreter to Prince Charles. The Bus was clean and well maintained. The restaurant selections were great. The classic cars were top notch with great drivers. Going to Tropicana was incredible. Yalla insured that we had GREAT SEATS. Yalla clearly did their homework and has found some of the best folks in Havana. Overall the tour was a full day and a great immersion of what is happening in Havana. The price was very good considering all that was included. Definitely a better deal and higher quality than those tours offered by the cruise line. A couple of ways that this could be better. - Our humanitarian out-reach was to see young kids perform in a circus. They were extremely talented kids and impressive to see. However, these were young children performing extremely dangerous stunts with no safety equipment (not event a cushion on the concrete floor or spotters for stunts performed well over 10 feet in the air.) While we understand these may be normal risks in Cuba, most in our small group were very uncomfortable with young children putting themselves at extremely high risk for our enjoyment. It felt unseemly. - The pre-trip communications should have provided us with specific humanitarian gifts for these kids (for instance shoes and leotards.) Pre-trip suggestion were way to general (crayons, etc.) Also... security at the port does not generally let that stuff be brought into the country. We should have been informed that it is possible to bring a small gift or two through security (as one couple in our group was able to do) but a large bag of dollar store goodies is a no go. We ended up taking three bags of stuff back to the US with us and donated to a charity back home. - We needed the bus at the start of the tour in order to store things that we did get through security and personal items. We had to walk around for several hours carrying a bunch of stuff. - Needed to be more clear on who was and was not being tipped in our tour itinerary. For instance... tipping at restaurants was included. Tipping the classic car drivers was not. Would not have known except one person asked and our tour guide told us that Yalla had not provided gratuity for those driver. They were EXCELLENT drivers by the way. Overall great tour by Yalla and would have been perfect but for the couple of issues noted above. All in our group would highly recommend.

Our guide was terrific. He was mindful of the fact that my husband doesn't speak Spanish and helped to translate with me. He was considerate and candid. We did have some trouble connecting with him in the morning and it would have been helpful to have had the guides name and his phone number before we were expected to meet. A specific meeting place is always helpful.

The only concern we had was the tipping. Even though we were given a list of recommended tips we were unprepared for the pervasive culture of tipping for EVERYTHING. It should be included in the price in some way so that a person doesn't have to carry so much money around. We spent between $300-350 on tips which we had not planned on.

Fabulous to work with. They were very informative and quick to respond with my complicated file. I would recommend them and use them again!

An amazing experience of the world's longest living history! Our guide was excellent in bringing each of the site's to life for us. Our only problem was our lost luggage by Turkish Airlines on the front end of the trip, but due to the diligence of the Cairo coordinator, it was recovered before our Nile boat trip. We are living with wonderful memories of this excursion! Julie and Bill Nicholson

No one should ever have to stay at the sea of Galilee hotel. Unless they’re coming in very late and leaving very early the next morning.