X SuitReviews of xsuit.com

SCAM! STOP!! Regardless of the reply they put in here about a refund, they abuse power. i have looked at reviews on here and the replies given by X however the replies are not what the customer or yourself will likely be faced with. $600 suit and had to pay close to $225 for! Tax that they have written on the website to cover themselves, but this is in small print and not clear to see! Nor any rough examples to demonstrate. The suit is then held ransom until you pay for the extra 37.5% in my case in the uk. The trousers look to have been stored in a container for months perhaps years and the creases don't come out. below is the quote of the response given. Do not buy guys/girls, I know the adverts look good, but they are not as advertised and not fit for the purpose they were bought. "I should only warn you that you would not be reimbursed from the tax and duty fees. Plus you have to pay for the shipping costs of the returned parcel. Then following our processes and depending on the warehouse's QC, there is a possibility of refund for the return costs but it is not guaranteed. It depends on wether the suit has indeed a defect or not. Best, xTeam | Support" Shocked as I was expecting a premium product along with a quality service.

Starting with pros: it is very comfortable and very stretchy. It feels like the yoga pants of suits. However, one look at it in person and you can tell its not a real suit. I would not wear this in an actual professional environment, as anyone else who has worn a suit would spot it to. Its not horrible, but you just stand there thinking, "what is wrong with this suit?"

First off any offer that is online from xsuit.eu is basically pointless because you get hammered on Duty tax. Secondly unlike xsuit.com where there is one size reference now there's two European and US and the if there is an issue with your order (like there was with mine) the delivery procedure is beyond garbage as it then gets stuck at customs a second time in France. Once they finally get passed and delivered to xsuit.eu they lose it for near enough 2 weeks and then drag there heels in total it took me 50+ emails and over 2 months of chasing them up and not to say an extra £600 in delivery costs, duty, delivery fees etc. Overal everything from customer service to delivery I horrendous!

Good customer service. Nice fabric. The cut of the suit and fit were terrible. The pant legs were so wide it looked like a 1940s Cary Grant pants.. A 40 jacket is normally a little big for me. This one was too tight to even get on..

Suits fit great, exceptional customer service.

I bought Xsuit2.0 jacket, Xsuit2.0 pants, Xshirt3.0 I paid $126 for a rag. Horrible quality, horrible customer service. Do yourself a favor and buy your clothes elsewhere. Horrible Quality - I ordered 3 items. Two of the three had manufacturing defects. Issue 1 - In the pants, the crotch seam was not sewn at all (that is an important seam). Issue 2 - The shirt had a hole in it (they would not replace or refund - see customer service below), hence, I paid $126 for a rag. Issue 3 - Took me three times to get the jacket size correct. The 44 was actually tighter than the 42 indicating poor workmanship. Horrible Customer Service - Issue 4 - Returned the 42 jacket. They said they would have to charge me since I didn't include the garment bag and hanger. I told them I was certain I did return these items. They sent me a picture of them holding up a jacket like that proved I didn't send the bag/hanger. Luckily, when I enlarged another photo they sent, it clearly showed the bag/hanger. I've never had a company try to gaslight me before. Issue 5 - I explained that the shirt had a manufacturing defect - a hole. I wore the shirt once and didn't notice a hole when I put it on. I wore the shirt under a vest. When I took off the shirt, I noticed a hole (the shirt stretches so I am not that surprised that the hole became noticeable after wearing). The area of the vest over the hole had no damage whatsoever so there was no way I could have unknowingly punctured the shirt. XSuit refused to replace or refund the shirt. Xsuit said I damaged it with no explanation as to why my vest was undamaged.

Have bought from XSuit 3 times and everytime a great experience. Suits delivered on time and in super quality. Replaced most of my work shirts and suits.

Always helpful and great products. Never had an issue.