Pau
Support
This company replies to my queries and concerns if I have any

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Microsoft, Adobe, Mercedes, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact, boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:1) Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts2) Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries3) Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Xoxoday (xoxoday.com) has 322 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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322 approved reviews, newest moderated first
Pau
This company replies to my queries and concerns if I have any
Tom M.
I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.
Response from XoxodaySep 15, 2023
Hi Tom, We're sorry for the difficulty you faced unsubscribing from our mailing list. This isn't the experience we aim to provide. We've reviewed your case and made improvements to ensure a smoother unsubscribe process. We appreciate your feedback and have taken steps to prevent similar issues in the future. If you've successfully unsubscribed, we hope the unwanted emails will stop. If you encounter any problems, please contact our support team at [email protected] Thank you for your patience and understanding. Sincerely, Team Xoxoday
ganga T.
Hi All, This is my third time. I'm facing this issue. Please stop buying Xoxo Vouccher. They will issue gift voucher numbers. I don't work. 100% of what I'm saying is true. Please pass on all this information to your company and friends. I'm working in an MNC. I have already informed my company and all my sister companies. They are no longer in use. We all lose our company. This time. i asked for replacement , if not i will take action
Response from XoxodaySep 15, 2023
Hi Ganga, We deeply regret the inconvenience you've faced with our Vouchers. Your feedback is essential to us. Please provide voucher details and purchase information to [email protected] so we can resolve this issue promptly. We are committed to ensuring a satisfactory resolution. We appreciate your patience. Sincerely, Team Xoxoday
Prajakta
most of the time its working very well and providing hassle free service. sometimes I have faced some issues. but still the issue are resolved quickly by xoxoday team. Thanks
Venu Madhavan M.
It's awesome. The customer service response is very quick and good when I was facing the coupon issues. At the same time, the coupon can be redeemed on various platforms on the user's interest.
Nittaya J.
Easy for claim
Touqeer S.
On the same day, a swift response was received.
Maria
Its very easy to use and it has alot of store to choose from. However, sometimes the code is late and nee to email the customer care first. But overall its good. Im happy to use this one. Thank you.