Brad H.
Nice looking watches
Nice looking watches, not issues so far
Response from XERIC WATCHESAug 30, 2023
Thanks for dropping a review, Brad!
We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...
XERIC WATCHES (xeric.com) has 216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Brad H.
Nice looking watches, not issues so far
Response from XERIC WATCHESAug 30, 2023
Thanks for dropping a review, Brad!
Robert G.
Very attractive watch. Only issue is the lum'. If you shine a tourch on the watch and then turn out the lights, the watch glows nicely. Wakeup in the middle of the night and it will be dark. That aside a lovely watch
Response from XERIC WATCHESAug 30, 2023
Hey Robert! Thanks for the review! Lume will definitely need light to charge the pigment. If you ever have any questions, feel free to email us as well! Thanks for the support and review!
Tracy L.
The watch is very unusual but keeps excellent time Lots of compliments
Response from XERIC WATCHESAug 30, 2023
Glad to hear that! Hope you are still enjoying it! Thanks for leaving us a review!
alex
Watch arrived quickly, was well packaged, and is absolutely beautiful
Response from XERIC WATCHESAug 30, 2023
Thanks, Alex! Hope you are still enjoying that purchase!
Jacob E.
Great price, great quality vs money spent, and already received many compliments since strapping it into my daily-worn Citizen watch. Very happy with my purchase!
Response from XERIC WATCHESAug 30, 2023
Thank you so much for shopping with us!
Charles de L.
I got a Halograph 3 Chrono - personally I preferred the look of the quartz-powered Chrono to the auto. Shipping was relatively swift given that it comes from the US. The warranty card was not signed though, which is not a good sign - if there was time to engrave each unit with their supposed number 0058/1966 for the silver/yellow Chrono - surely there was enough time to sign the warrantee card. Watch is great though.
Response from XERIC WATCHESMar 28, 2023
Hey Charles! Thanks for leaving a review and glad to hear you had a good experience! Just a heads up that none of our warranty cards are signed or numbered. A lot of brands are doing that now. Your proof of purchase will always serve as the document necessary to enact the warranty coverage. Our watches are all packed after quality control and shipped direct to our warehouse. We just don't want the boxes being unpacked or opened before they are shipped to customers. If you have additional questions, feel free to email us at [email protected] Enjoy your new purchase and thank you for supporting our small business!
Paul
I received my new Xeric NASA Voyager Callisto watch about a week and a half ago. I absolutely OBSESSED with it! I can't stop looking at it on my wrist...because it is really amazing!!! Admittedly, I have been a Tag Heuer guy for two decades. I love my Tags, but wanted something really unique that would highlight my love of NASA. I chose the Voyager Callisto. I could NOT be happier. First, the ordering process was great, and I was constantly updated on the status of my order and the shipment process. Then, when it arrived, I was blown away at the beauty of this timepiece. It is so sharp! And, it is so substantial (and I love a hefty, substantial watch!) As I said, I have had it now for only a week and a half. But, so far, I don't think it has lost a single second of time. As much as I love my automatic Tags, they always lose a minute or two at night when I'm not wearing them - even when they're newer. Not this Xeric! This thing has maintained every second. Bottom line, I love this watch. I know I will be a repeat Xeric customer. People notice this watch and comment on this watch. Thank you, Xeric, for providing me such an amazingly cool timepiece!!!
Response from XERIC WATCHESAug 30, 2023
So glad you love that new dive model! Thanks for the support and business!
NB
The watch arrived well wrapped and that is the only good thing I can say about it. On opening the package it was evident that this item was not new, but may have been a display model or a returned item, but had definitely seen better days. It was probably the last one on the shelf and left till last, for a good reason. The actual box was a little grubby with what looked like possible greasy marks on it and signs of wear and tear and gave the impression that it had been opened quite a few times. The biggest disappointment however, was the watch inside it's case. It wasn't clean, the back cover sticker edges were filled with what I can only assume was a mixture of dirt and fluff approximately 3mm in width around the entire circumference of it. The watch had to be thoroughly cleaned before it looked like a product that should have actually been sent out to a customer. Which is rather a shame as I was going to invest in more Xeric watches, but this has certainly put myself off from adding anymore to my collection at this time. Now I understand why they have a non return policy. As they say, 'you only get what you pay for'. Tbh I should have done a bit more research, as I noticed on this Trustpilot site that 39% of reviews gave them a 3 stars or less with 29% only giving 1 star. You've been warned. One disappointed customer
Response from XERIC WATCHESMar 3, 2023
Hey Neil! Sorry to hear you were disappointed with the model received. Our team has reached out a few times to see how we can assist you better and requested photos of the condition the watch was in. Are you able to respond to the emails? We're happy to assist you further.