X1MatsReviews of x1mats.com

The product is great. My mats brought extra "Class" to my S-Class Mercedes! When anyone open a door, any door, there's a definite WoW reaction. The mats were easy to install and cleaning them is a breeze.

I got a response after asking about a refund very quickly. The request was however denied with promises of shipping soon, that was at 6 months. Now at 7 months and multiple emails and unsolicited advertisement emails... I asked again with a new service member. Again giving the same excuses and assuring a swift shipment. 2 stars for acting like a car dealership hounding like crazy and great advertisements. They also stay on top of negative reviews, citing the same excuses and how they've tried to work with people. I dont want to feel important or to be told it's in the interest of a perfect product. I want the product and an accurate time frame. I do not want excuses. I want a refund. I do not want to be told to be patient. Unfortunately I've decided this is a wash and I'll never recover my funds. Going somewhere else for mats. Stay away from this company.

Mats are hot on fire going to to buy matching seats cover for slingshot

I ordered mats for my BMW. Spent close to $600 on the mats. The mats took roughly two weeks to receive they went in the car beautifully all floorboards and trunk they look amazing. The issue was with the warranty exchange. I called to let them know my mats had war and a tear in them. Sounded like a quick rebuild Matt and send out. I have been waiting almost 7 months for the warranty repair to come in so I can put it in my car. I have talked to customer service maybe 10 times over the last several months. It is always the same thing. They will not give me any information this is turned into a awful experience for me. Please read the reviews before buying from them it is a lot of money to spend and the warranty repair is a gimmick.

I ordered some custom seat coverts for my 2012 Camaro ss , the following morning I received a call from Maverick from X1MATS . He wanted to go over my order to make sure about all the colors and options I chose were correct. He was very knowledgeable about the process that made me very assure that my seat covers were gonna be the exactly what I'm expecting . I am looking forward to receiving them . I do have the X1MATS floor mats and I love them ! VERY WELL MADE AND A PERFECT FIT !! THANK YOU X1MATS!!

I absolutely love X1 Mats , their customer service is friendly, helpful and absolutely fantastic, the quality of their products are second to none , they are the best, they use quality leather and pay attention to the details to make a outstanding product, I recommend X1 Mats to everyone who wants floor mats or seat covers

I had ordered seat covers and mats from this company, and even though it took a few months to ship out it was well worth the wait. Everyone who sees the car said that the quality is really good and my car looks good!! 🤩🤩🤩🤩

The company gives same answer when you report and dispute the original charge with the credit company. After multiple non-responses, once the dispute is filed for non-delivery, they suddenly contact you to say that the items are ready for immediate delivery after 3 months. You just have to cancel the dispute for them to ship it immediately. I don’t believe them and told them they can charge the credit sit card again after they give me the shipping number.. I got silence. I think this company takes your money upfront and probably investing it while you wait 3-6 months for the item that never gets delivered. It’s interest free money for them.