WyzeReviews of wyze.com

Response from WyzeMar 30, 2026

Thanks for sharing your experience. We were unable to find any support tickets with the information provided, so we didn’t have the opportunity to assist before the return. We appreciate the feedback and will continue working to improve how we support customers.

Response from WyzeMar 26, 2026

Thanks for reaching out, we're sorry to hear how frustrating this experience has been. We definitely want to help get this resolved for you. To look into your case and move things forward, we’ll need the ticket number you received when you contacted support. Once we have that, we can dig in and assist further. If you have not reached out to our team, please reach out at www.support.wyze.com.

Response from WyzeMar 19, 2026

Hi there, I understand how frustrating this situation has been, especially after taking the time to send multiple video samples and open several tickets. I’ve reviewed your ticket history, and it appears that our team has previously reached out but did not receive a response. That said, I want to assure you that your concern is being taken seriously. A member of our team is currently reviewing your case, and you can expect an update via email so we can work toward a resolution. We’re here to help, and we genuinely want to get this sorted out for you. We do ask that communication remains respectful so we can continue assisting you as effectively as possible. Thank you for your patience and understanding.

Response from WyzeMar 17, 2026

Hi there, we’re sorry to hear about your experience. Our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Response from WyzeMar 16, 2026

Hi there, we’re sorry to hear about your experience. Our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Response from WyzeMar 16, 2026

Hi there, our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Response from WyzeMar 11, 2026

Hi there, we are sorry to hear you may have had a bad experience and would like to look into this further. If you have not, could you please reach out to our Wizards team (www.support.wyze.com) about this issue so we may help? Alternatively, if you have already sent in a request, could you please send us your most recent ticket number so we may take a look? Thank you.

Response from WyzeMar 3, 2026

Hi there, we are sorry to hear you may have had a bad experience and would like to look into this further. If you have not, could you please reach out to our Wizards team (www.support.wyze.com) about this issue so we may help? Alternatively, if you have already sent in a request, could you please send us your most recent ticket number so we may take a look? Thank you.