WyzeReviews of wyze.com

There is or was a lot of hype about Wyze a few years ago. Their security cameras seemed to be cutting edge. Now. I think their entire product line is garbage, and I emphatically do not recommend anyone to purchase anything from this sham company. I have had consistent problems with their technology. For example their new outdoor battery cam, the lens fogs in rain and light fog, and yet this camera is IP65 rated. This camera system is utter garbage. There are numerous connectivity issues with all of their products and frankly I’m sick of their garbage. I own several Wyze camera models and none work particularly well. I’ve even purchased their robot vacuum. The vacuum has gone bonkers, it doesn’t vacuum the rooms I selected and it now frequently cleans spots over and over and over, then goes to the next room and does the same thing. Just trash for customer service. I’ve sent several requests for help and I have NEVER received any responses back. So mad. I am buying another Shark Robot Vacuum tomorrow. No more Wyze!

I have been with Wyze for about 3 years. I first got V2 and it was great, upgraded to V3. super cool for the price. Now to today, I just got off the phone with Wyze about my subscription. It appears that my subscription was cancelled due to nonpayment. Updated the payment and tryed to get my subscription back. i called and tried to explain the issue, however, they kept saying that it was under a different subscription. if you are going to charge $100.00 for (99 camera) then claim i never had this. They said that they are going to forward this to a different department. WHAT, now i have to wait for an email from them so i can email them back instead of taking care of this right away. BEWARE, lots of reviews are pointing to this company as not good and im agreeing with them.

This review is for Wyze Global but head office can also be included as they also were not interested in following up on a never delivered product. Ordered a camera on the 14th of December and despite multiple requests got nothing back from Wyze global except a couple of half hearted acknowledgments. Today is over a month later and still no sign. Was stupid enough to order a replacement after getting the bank to reverse the charges when Wyze would not and that's vanished as well. Never again

Love Wyze products when they work. Customer support is tedious. My recommendation is to purchase their products through Amazon. My last oder of a robo vacuum came with a dead power supply. Replacement out of stock so they wanted to offer me $4 credit or repackage on my dime and return the entire unit. Amazon would have had me just drop it off. Why should anyone purchase directly from the company when Amazon customer service is so much better. 2nd time I've had an issue with Wyze returns. Shame on me.

Pure junk, junk junk junk. I took it out of the box and it worked once then stopped working! I tried to reset, also called support they said "sorry like they all do..." brand new junk in a box. Do not buy!

Shameful & dishonest is what I can say about Wyze. Bundling free monthly service and using it as a way to steal money. I’ve had Wyze cameras for almost 5 years and this latest episode is enough. I’m disgusted by shady practices.

Service suks. Placed order 9 Hrs ago, email came with confirmation very quickly but no cancelation link or contact information how to reach them. Wanted to change the quantity of units order but apperently I can't . Chat support says can't cancel order, order that's hasn't been placed can't be canceled. These guys suck big time.

Terrible products I bought everything they made a 2-3 years ago I am down to just a vacuum. Everything else was broke or rendered unusable. Terrible company,products and customer service. Do not buy!!!