Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
Wyze (wyze.com) has 693 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Appliances & Electronics · Bellevue, Washington
Excellent
Appliances & Electronics · Seattle, Washington
Excellent
Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent
Showing 148 reviews with 5 stars · Clear filters
Steve L.
Wyze is top notch. Angel was absolutely amazing. Painless experience for me. Thank you
Response from WyzeOct 19, 2026
Hi Steve, thank you for the 5-star review! We’re so glad Angel made the process easy and provided such a helpful, painless experience. We’ll be sure to pass along your kind words. We truly appreciate your support!
Ray S.
it was quick concise and well worded
Response from WyzeOct 15, 2026
Hi Ray, thank you for the 5-star review! We’re glad you found the experience quick, concise, and well worded. We appreciate your feedback and support!
Tim D.
Technician I talked with used a methodical approach to diagnose the problems while walking me through every step. The smooth demeaner and logical and reasonable approach disarmed all of my frustration over trying to troubleshoot by myself for a long period. I found myself very trusting of this individual not knowing how the outcome would be. Person recognized the problem and quickly focused on the solution needed.
Response from WyzeOct 15, 2026
Hi Tim, thank you for the thoughtful 5-star review! We’re so glad our technician provided clear, methodical guidance and helped turn a frustrating troubleshooting experience into a more positive one. Your feedback means a lot to us!
Judith K.
Very helpful-support employee. Everything was done perfectly and I was very satisfied.
Response from WyzeOct 15, 2026
Hi Judith, thank you for the 5-star review! We’re delighted to hear that our support team was so helpful and that everything was handled perfectly. We truly appreciate your kind feedback and support!
Verej
Had wonderful experience reaching out to Wyze support. In few minutes of troubleshooting, they replaced the camera. The agent was very polite, helpful, and professional.
Response from WyzeOct 14, 2026
Thank you, Verej, for the wonderful 5-star review! We’re so glad our support team could help troubleshoot your camera and find a resolution so quickly. We’ll be sure to share your kind words with the team. If you ever need us again, our Wyze Wizards are here at www.support.wyze.com.
Dwight T.
I was treated great. A commitment to resolve my issue which was accomplished easily with the help from Louise. Top notch speedy results. Thanks very much.
Response from WyzeOct 13, 2026
Hi Dwight, Thank you so much for your kind words! We’re thrilled to hear Louise was able to resolve your issue quickly and that you felt well supported. We’ll be sure to share your feedback with her, she’ll be delighted to know. If you ever need us again, our Wyze Wizards are here to help at www.support.wyze.com. Thanks for choosing Wyze!
Andrew M.
I’ve been with Wyze for three years now. I am very happy with both the cameras and their support. I find them very professional and efficient.
Response from WyzeOct 13, 2026
Hi Andrew, Thank you for the 5-star review and for being part of Wyze for the past three years! We’re glad to hear you’re happy with your cameras and support experience. Our team works hard to provide professional, efficient help, and feedback like yours means a lot to us. Thanks for choosing Wyze!
Adam La Z.
Follow up was amazing. They stayed with me always responding through a very complicated support issue.
Response from WyzeOct 13, 2026
Hi Adam, Thank you for the 5-star review! We’re so glad our team stayed with you through a complicated support issue and kept the communication going with consistent follow-up. We truly appreciate your patience and kind words about the support you received. Thanks for choosing Wyze!