Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
Wyze (wyze.com) has 693 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Bellevue, Washington
Excellent
Appliances & Electronics · Seattle, Washington
Excellent
Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent
Showing 478 reviews with 1 star · Clear filters
William.
I have 5 Wyze (camV3), 1 Reolink, 1 Grid (Orion), plus 3 miscellaneous "light bulb" type cameras. Wyze used to be very good. Now very poor compared alongside all the others. I can only suspect Wyze servers / infrastructure. GET IT RIGHT!!!
Justin P.
There tech support is useless for anybody that wants to talk to a person instructions for installations are very vague. Product is misleading and can not function woth exsisting equipment
Evan
I adopted Wyze (outdoor) coming from Arlo several years ago. Originally they worked fine. I even purchased SD cards to record the goings on. It was shortly after that they switched to no video unless you pay model. I never got the SD cards to work. Any time I get a motion notification the subject is long gone from the frame and due to the run up delay they aren’t in the still image. I just ordered Eufy, hoping to have a better experience. My cameras have been rendered useless unless I pay monthly or I sit with a live feed.
Michael D.
Scam company with glitchy service and always down when I need access. Bogus billing with no way to get refund for unused services. Typical rip off company with the BS auto renewal garbage. No notice that a renewal is taking place. Never deal with this bogus scam company.
Heather D.
For several years now, I’ve used Wyze cameras to monitor my pets as well as my driveway and other areas outside my house. When I first started using the cameras, I was impressed. But now, I’ve given up on them. I’ve updated software, updated my router, even paid for Cam Plus. Nothing improves their performance. At best, I have a 50/50 chance they will work. And that just isn’t good enough. If you’re looking for reliability, don’t choose Wyze.
Stephanie
I don’t have anything good to say about this company. Poor camera service and I signed up for free trial in October 2023 and it continues to renew and charge even after cancellation. I also couldn’t log into account and tried to reset password to no avail. Waited on hold for 30 minutes. They will not allow you to cancel. BEWARE THIS IS A BAD COMPANY!!!!!!
Mick L.
Camera is dead and there is no way to submit a warranty claim. The support email and website all redirect you to a bot that does not work for warranty claims.
Michael M.
Wyze is very dishonest. They withdrew almost $180 from my PayPal for an annual service I did not sign up for. I also did not approve annual withdrawls of funds. They took out the $180 this morning are now stating they do not give refunds.