WyzeReviews of wyze.com

I was given two outdoor Wyze cameras as a gift to replace two Nest cameras that could no longer be supported. I only hooked up one camera to try it out. There were several things that were not working. Called customer support twice. Neither time could they fix the problem. The cameras are pretty useless. I’m going to toss them and go back to nest or simply safe. The price of Wyze reflects the quality. Cheap.

I just bought 2 new cameras, neither of them have worked properly since I bought them (connectivity issues). I've tried everything with their support team, who pretty much can only copy and paste pre-written messages. They are like bad AI. Anyway, after a month of back and forth on chats and email they finally admit there is a problem with all of these cameras, not just mine. Now, not only are they actively selling products they know are defective, but since it took more than 30 days to get that response from them, now I can't return them for a refund. So now I am stuck with two cameras that were sold to me knowing they had defects with them and I can't even return them. They are a borderline scam company

Absolutely the worst customer service. I would not purchase products from them!!!

The Skibidi toilet detection systems weren’t rizzing. So they were able to fanum tax me! This is NOT SIGMA and will not be tolerated.

I was signed up and charged for a Cam Unlimited subscription by Wyze without my knowledge for over a year before I caught it (my bad). They had my payment information for a Cam Plus Lite subscription for ONE functional camera that I did sign up for earlier (but the service never worked). I was charged for both subscriptions for ONE camera. Why would I do that? I was out over $150 additional for services I never asked for. When I contacted customer service they were simply uncaring and unresponsive. Absolutely NO refund so I asked for a credit towards any subscription........NOT. These folks are a bunch of crooked clowns, and their software is really poor. I have an Arlo system with four cameras that has pretty much functioned flawlessly for several years with NO costs. WYZE is an awful company. Don't give them the time of day.

I was trying to setup the new 2fa and contacted Wyze support. Let me tell you how much of a waste of my time that was. Totally useless people is who offered nothing for a solution to the problem I was having. Excellent equipment with terrible after sales support.

Beware. It has been impossible for me to unsubscribe from their emails. I no longer have their product. They are useless and incompetent to try to communicate with.

Wyze absolutely has the worst customer support. The people who answer the phone are nice enough but do not any idea how to resolve a problem. They sent an email to the next level up who then emails you. The emails are not helpful so I tried again and again to speak with someone who could help me. All to no avail. Strongly recommend you DO NOT go with unWyze.