WyzeReviews of wyze.com

Wow... my recent experience with Wyze customer service was great and so far both my cameras have operated flawlessly. I decided to upgrade to Cam Plus to view videos off my cameras. I had a few questions after upgrading and Wyze customer support was great. Follow ups were immediate and they were extremely helpful and patient. I would totally recommend Wyze cameras to anyone. Setup was super simple and video quality if very good.

I have had several Wyze cameras for years. I have only had 1 camera fail and support was amazing. The initial email for the issue and subsequent emails were answered in impressively short timeframes. If a Wyze camera is still under warranty they will replace it if all the required investigative steps are followed. Like every single company out there, a failure outside the warranty is a different problem. That being said Wyze has offered gift coupons for new purchases when something has failed outside of the warranty and they can't figure out why. The support staff has always been professional and courteous and knowledgeable. I worked in software support for 30 years so I know how difficult the problems can be and furthermore, how difficult the customers can be. Being rude and obnoxious doesn't gain any browny points, trust me!! Overall my experience with Wyze has been great with a few bumps here and there. Better then a lot of other companies I have dealt with. I will continue to purchase Wyze cameras. And like any manufactured product, even automobiles, we get lemons or product recalls etc. And life goes on!!

Have 12 cams. Have had for 7 yrs. Rarely have any kind of issue. Also have locks bulbs etc. all good herr. 💪🏼

Coffee is great and service is amazing. Will definitely be back.

The Wyze Bulb Cam with the Telescoping Design is a very innovative and excellent Home Security System. Installation into exterior residential light fixture. The camera extends out with a telescopic reach of 3cm. Very compatible with most outdoor lightings just double check and the flexibility to add on additional light bulbs only to capture any blind spots limitations on property. The camera view is very clean and clear daytime and night time.

This company was easy to deal with when the lights on my security camera didn't work. They are sending a replacement. Easy to contact to get help.

I've had my Wyze v3 camera for 3 years. Had to call customer support because it stopped working. It wasn't the camera, it was the adapter I used that failed. Customer support helped me determine what the problem was. I bought a new plug in adapter and my camera is working like new. Thank you Wyze support!

Had a new Wyze camera that was defective right out of the box. Discussed with Wyze support, and by the next day I received a replacement. Unbelievable support and service.