WyzeReviews of wyze.com

I have 3 different Wyze cameras. My first one was given to me yrs ago so I got the service cause it offered the first 3 months free. I have now had the service for at least 3 or 4 yrs. I have NVR had any issues ever. I recently called support just because I couldn't figure out how to do something and they told me how to do it in 5 minutes. I love my camera I love my service. And the customer support I got was excellent.

I love my Wyze products! I’ve got cameras, doorbells, lights, and even the air purifier. I rarely run into issues but when I do, support has always been super polite and helpful. Love Wyze!

I really like their range of affordable cameras for different uses around my home, especially for checking in on pets while out/away. I had to speak with their customer support recently and they were very polite and gave good guidance. I'll often recommend Wyze to friends or family who also share similar comments with me

Had a V3 camera that was not connecting after several years of use. When I contacted customer service (who answered pretty quickly) to troubleshoot the problem and found that it had failed and was out of warranty, they offered a discount code to purchase a new camera for less half price. Exceeded my expectations.

I have 4 of their solar cameras. I bought a 3 pack at first and those have been performing flawlessly. And I've had those 3 since January of 2026 (I'm writing this review on March 20th of 2026) I got a 4th one at the beginning of March. And that one wasn't performing near as well as the other 3. It didn't want to charge and i moved the solar panel and that still didn't help. I went through the entire troubleshooting list they provide then I got ahold of support. They responded quickly and suggested a factory reset (the only step i didn't try because i didn't feel like pulling out the ladder lol) after the factory reset i waited 2 days and the factory reset didn't help. I was communicating via email with support during said time. As of writing this I have a free replacement on the way. Sure it took a few days to resolve but that's not their fault at all. It took some time to see if the factory reset would effect how the camera charged. And I was very satisfied when they offered to send a replacement. I have and will continue to recommend wyze to friends, family, and colleagues. I work as a delivery driver and I will recommend wyze to people i deliver to.

I've been with Wyze for many years and never had a problem with their cameras. I have many, and even my first camera is still working great. Good prices and all I can ask for in a security camera. I also use the vacuum and scale. Why pay more for features you will never use. Recently, the customer service through chat was great and issue solved.

For a change, this custumer service was able to get her questions researched and rigthfully answered to me from a well familiar source that she has contacted. Please make sure that your custuner service people have the technincal access that they need to properly answere clients questions like this one did

My husband and I purchased two Wyze v4 cameras after a friend's recommendation. They were reasonably priced. They were easy to set up, and we downloaded the app on our phones. Wyze offers free and paid plans for their services. The free plan included all the services we needed. We like the night vision of the cameras, as the screens are very clear. When the camera detects motion, it notifies our phones. We can photograph and record an event. We plan on purchasing a microSD card for recording. We share the Wyze app with each other. The app includes help and customer support. Customer support helped us resolve an issue twice. It was a great experience. We really like these cameras. We feel more secure having them in our house.