Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
Wyze (wyze.com) has 693 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Appliances & Electronics · Bellevue, Washington
Excellent
Appliances & Electronics · Seattle, Washington
Excellent
Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent
Showing 148 reviews with 5 stars · Clear filters
G J.
“Wyze Support was outstanding. They tried every possible step to help me fix the issue and stayed patient the whole way through. Even though we couldn’t get it resolved, their effort and professionalism were truly impressive.” Thank you Vernalyn & princess.
Response from WyzeMay 26, 2026
Thank you for your kind words! We are glad to hear our team was able to help.
Aneeq A.
One word “SECURITY” I have had Wyze subscription for about 3 years and i love it. I mention your camera to all my friends and acquaintances.
Response from WyzeMay 20, 2026
We are glad to hear everything is running smoothly, thank you for your review!
O.M
Jenny was very considerate. I felt that she was listening to my concern. Made sire that I wasn’t alone in this process. And that was comforting as a customer.
Response from WyzeMay 20, 2026
Thank you so much! We will definitely let Jenny know about your review and really appreciate your post.
A. F.
Sean was great, friendly, professional and patient. I know this was a difficult situation and honestly I was a bit annoyed before we started chatting. He took the necessary steps and then escalated to someone else when he couldn’t get it. FANTASTIC support 10/10 thank you!
Response from WyzeMay 20, 2026
Thank you so much for your review! We are so glad to hear everything went smoothly and will let Sean know about your post.
Real Estate M.
Great customer and technical support.
Response from WyzeMay 20, 2026
Thank you so much for your review!
John P.
We are older seniors and new technology can be frustrating. We bought a new smart phone the app moved over it would not refresh. The woman on the phone took her time getting us back on to review the cameras on the new smart phone. Thank you
Response from WyzeMay 1, 2026
Thank you for your wonderful review. Your support means a lot to us, and we’re so glad to know that you’re enjoying your experience with Wyze.
Code B.
We've been using the Wyze Cam v4 to monitor our kids whenever we're at work and even while we're away on a vacation. We love getting instant notifications, plus the two-way audio lets us talk to the kids even when we’re not home. The video quality is clear day and night, and the app is super user-friendly. The floodlight camera outside gives us added security by letting us monitor people passing by and keeping an eye on our surroundings. It really adds another layer of peace of mind. On top of that, their customer support has been great, responsive and helpful whenever we’ve needed assistance. Overall, Wyze offers amazing value for the price. Reliable, easy to use, and perfect for families who want to stay connected and feel secure wherever they are. Highly recommended!
Response from WyzeApr 29, 2026
Thank you so much for taking the time to leave such a kind review. We truly appreciate your feedback and your support, hearing about your positive experience means a lot to us, and we’re grateful to have you as part of the Wyze family.
Shanna F.
I absolutely love my wyze cameras and my subscription with wyze! My doorbell camera failed after only one year and wyze gave me a full store credit in the same amount. Their customer service is awesome and they make it right! I didn't even have my reciept anymore and they still issued me a store credit so I was able to buy a new camera. I have never had any problems with wyze im very pleased with them and will continue to use them.
Response from WyzeApr 16, 2026
Thank you so much for sharing your experience with Wyze! We’re thrilled to hear how much you enjoy your cameras and subscription. I’m especially glad our support team was able to help with your doorbell camera and get you a store credit quickly, even without a receipt. Your trust means a lot, and we’re grateful to have you as part of the Wyze community.