Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
Wyze (wyze.com) has 693 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Bellevue, Washington
Excellent
Appliances & Electronics · Seattle, Washington
Excellent
Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent
Showing 148 reviews with 5 stars · Clear filters
S L.
The concern to get the matter resolved and it was done rather quickly. They were in constant contact gathering needed information to get the issue taken care of to my satisfaction.
Response from WyzeSep 10, 2026
Hi S, thank you for sharing your experience! We’re glad our team stayed in touch, gathered the information needed, and resolved the matter quickly and to your satisfaction. We appreciate your kind words and your support of Wyze!
frank P.
Support person pointed me to resolution
Response from WyzeSep 10, 2026
Hi Frank, thank you for your 5-star review! We’re glad our support team helped point you toward a resolution. We appreciate you taking the time to share your experience and support Wyze!
Rocky M.
Excellent customer support!!!! Very easy to work with!!!
Response from WyzeSep 9, 2026
Hi Rocky, thank you for the 5-star review! We’re glad our team was easy to work with and provided excellent support. We truly appreciate your kind words and your trust in Wyze!
Adam C.
Wyze support is always on point. Not sure if it’s the AI model or human it’s always been very quick to solve an issue physically with a bad camera.
Response from WyzeSep 9, 2026
Hi Adam, thank you for the 5-star review! We’re glad our Wizards team has been quick and effective when you’ve needed help with a camera issue. It’s great to hear you’re getting the help you need.
Janice W.
I had a doorbell camera that was outside the warranty period. The Wi-Fi chip had malfunctioned. Wyze gave me a Wyze store credit. Within a day and a half I had the new doorbell delivered to my doorstep, and within 5 minutes I had the replacement installed and working. Best customer service ever!
Response from WyzeSep 9, 2026
Hi Janice, thank you for the wonderful 5-star review! We’re thrilled we could help resolve the doorbell issue and that your replacement arrived quickly and was easy to install. We’ll be sure to share your kind words with the team. We truly appreciate your support!
Mike
Service tech knew how to fix my problem and went step by step with me
Response from WyzeSep 9, 2026
Hi Mike, thank you for the 5-star review! We’re glad our service tech took the time to guide you through the solution step by step. We appreciate your trust and the kind feedback.
Tim W.
I just wanna say thank you for helping edit my subscription going forward.
Response from WyzeSep 9, 2026
Hi Tim, thank you for the 5-star review! We’re glad our team could help update your subscription and get everything set up for the future. We appreciate your support!
Laytoncottrell
Worked well with me to work through the test of a new product, especially when I was having unexpected issues with needing to help family members issues.
Response from WyzeSep 9, 2026
Hi Layton, thank you for the 5-star review! We’re glad our team could work through the new-product testing issue with you, especially while you were helping your family with unexpected issues. We appreciate your patience and support!