Wyndham WorldwideReviews of wyndhamworldwide.com

We first became owners with WorldMark in 1998 when we were asked to attend a timeshare presentation in Los Angeles. At that time, we were told that we were purchasing an ownership interest in the company that would allow us, and our family, to take great family vacations now and for generations to come. In 2015, we arrived in Las Vegas and were told at check-in that we needed to attend an owners update meeting to learn about the changes to our membership. The staff told us that WorldMark had merged with Wyndham and that we would need to upgrade into their program in order to continue to utilize our points. My husband was not with me, yet they insisted that I could make this purchase alone. However, when I finally agreed and they had me sign the contract electronically, they asked me to sign on my husband’s behalf. How unethical is that? Every time we tried to use our timeshare, we never had enough points to book, so we would be talked into purchasing more points. It was never explained to us what we were spending. When I tried to call and get a payoff amount, we learned that we owed over $40,000! We are paying over $12,000 a year for something that we cannot use with no end in sight. This company is terrible!

ATTENTION POTENTIAL WYNDHAM TIMESHARE BUYERS – IF YOU ARE COERCED INTO BUYING A TIMESHARE, YOU CAN LEGALLY CANCEL YOUR CONTRACT, BUT THEY WON’T TELL YOU ABOUT THAT. Our first experience with Wyndham was when we received a call offering us a discounted trip to Las Vegas if we were to attend one of their sales presentations. This presentation was MUCH longer than the promised 90-minutes; we spent over 3 hours there! Throughout the entire meeting, we were continually told about all the alleged benefits of Wyndham ownership; we could travel when and where we pleased, that this would be a real estate investment that we could rent out to pay for the maintenance fees, and that we could pass this on to our children for them to benefit from in the future. When we asked for the night to sleep on our decision, we were told that we had to decide immediately or that the price would no longer be honored, so we reluctantly purchased. Nothing that we were told has turned out to be true! There is never availability at the places you want to go and there are so many fees just to travel, which is on top of mortgage payments and annual maintenance fees that are constantly on the rise. Plus, we are continually coerced into attending additional sales presentations where we are pressured into upgrades that are supposed to solve our issues. None of this is true! Had we been told at any of these meetings that we had a legal cancellation period, we would have taken advantage, but this was always kept from us. This company is terrible and unethical!

DON'T PURCHASE WYNDHAM TIME SHARE! My husband and I have owned Wyndham Time Share for 21 years. Every year Wyndham raises the bar to use points easily. Every year it becomes more difficult to book a resort during a peak seasons. Every year you have to sink more and more money into their corporation, and you get less and less. Over the past 21 years, after spending 10's of thousands of dollars buying our way to CLUB ACCESS PRIORITY GOLD STATUS, we can't book resorts that we have previously been able to book 13 months in advance. This is outrageous! You can easily see they have removed priority access and have severely limited reservations for for their "owners"! And when you call, the agents just say "Oh well, I'm just an agent and can't do anything, but someone will call you back in 7 to 10 days, and I will certainly let them know of your problem!" Only they don't call or email you back. It's outrageous and a disgusting practice at Wyndham. My last 2 day vacation at Smugglers Notch was such a disappointing rip off. We booked a 3 bedroom Presidential, we requesting upgrading if available. We were upgraded to a 4 bedroom a few weeks before our check, only to have it taken away 1 week before check in and upon arrival we were given a standard 3 bedroom, and the entire weekend the lights would go off and on 24 hours a day, even in the middle of the night! It was not peak season, the resort was mostly empty and when we questioned them we were given lame excuses and b*llsh*t talk. And adding insult to injury, we still have not been refunded the difference in points! Just don't do it! It's degrading how they make you feel and you can spend up to $100,000.00 and be treated like crap! Go to Redweek or AirBnB and have vacations when you want wherever you want! My advice is STAY AWAY!

My wife and I were visiting San Antonio, TX when we were approached by a Wyndham representative and asked if we wanted to attend a sales presentation about vacation opportunities. The gifts offered were very enticing, so we accepted. When we arrived at the resort, there was a presentation followed by a tour of the property. We were then seated with a saleswoman who started pressuring us into purchasing this package that was quite expensive. I told her that her offer, even at half the price, was more than we were going to spend and that we would like to leave. Instead of allowing us to do so, they told us that we needed to speak to yet another person about our “free gifts” which was really just ANOTHER pitch about some “special weekend pricing”. After 5 hours, I finally gave in and agreed, especially because I believed that this was an asset that would retain its value and that the resorts were exclusive. None of this was true! You can book rooms at these resorts all over the internet! Do not fall for their games!

In was on holiday in New York in 2016 when I was approached by some Wyndham representatives. They offered me a free breakfast in exchange for an hour of my time, which seemed reasonable, so I accepted. For over FOUR HOURS I was railroaded into making this purchase; I said no close to ten times, but they did not stop. By the end of this meeting, I felt exhausted and brainwashed so finally agreed to their demands. They told me that this was an equity investment, like real estate, that I could pass on to my heirs. Since I left that day, I have learned that this is nowhere near the truth. When I returned home, I began to learn about all of the lies that I had been told. Had they told me the correct cancellation period, I would have cancelled immediately, and I would not be in this situation. Instead, I have spent considerable time trying to utilize this as I felt that there was no way out. I have tried contacting Wyndham, but they will not help me. They are truly terrible.

In March of 2018 I was on a trip when I was approached by a Wyndham rep in the lobby of the hotel.  They offered the opportunity to attend a sales presentation over breakfast, which I accepted.  At this presentation, I was told the benefits of being owners with Wyndham.  The sales staff told me that I would be buying real estate that would increase in value and be a good investment.  They pressured me for hours into making a purchase; only showing me what the monthly payment would be.  The maintenance fees or actual cost of the purchase was never shown to me in detail.  Imagine my surprise when I learned of how much this would cost me long term!  Now, I can no longer travel or use this at all and do not foresee a time when I would feel comfortable doing so again.   It is ridiculous to me that such a large company would misrepresent people in such a way and be unwilling to help clients in these situations.

Last June I was in Las Vegas celebrating my partners birthday when we were approached by a WorldMark representative and offered several gifts if we were to attend a presentation. Since we were told that there was no obligation to purchase and it would only take 90 minutes, we agreed to attend. At this presentation, we were pressured for hours by the sales staff into making a purchase. No matter how many times we told them that we were not interested, they continued to push different offers at us instead of allowing us to leave. We were led to believe that this was a real estate investment that we could pass down to our children, so we decided to give into one of their offers. We found out later that they not only ran both our credit reports without our consent, but they also opened a credit line in my name without my knowledge! What kind of legitimate company does this? We tried to call the sales staff we met with to cancel this within the period allowed by law, but they never returned our calls or answered the phone. Now we are stuck in this purchase with no end in sight!

Our experience with Wyndham Vacation Ownership has been terrible! We originally were offered a weekend stay for a promotional price, with the expectation that we would attend a sales presentation during our stay. We spent over 8 high-pressure hours in that initial presentation. They eventually wore us down when we began to believe that this was going to not only be a benefit to our lives, but also for our daughters in the coming years. For the past TEN years that we have been owners with this company, we have been subjected to this same pressure to make a purchase EVERY, SINGLE TIME we visit one of their resorts. The employees also call and harass us over the phone to make additional purchases, telling us that this will do things like lower our fees or improve the access that we have. Nothing that they have ever told us has been true. We caution everyone, do your research before agreeing to meet with anyone in their organization.