John P Linstroth I.
Worst Hotel Experience of My Life! (Hawthorn Suites North Charleston SC)
I stayed at Hawthorn Suites by Wyndham North Charleston (07/10/20-07/11/20) en route to visit family. It was "the worst" hotel experience in my entire life! The floor was filthy, feet blackened walking from bed to bathroom; towels dirty and grey; pillows unwashed & found pubic hairs in the sheets. In sum, it was the worst hotel experience of my life. I will "never" ever recommend a Wyndham hotel to anyone ever again, gross. I literally slept in my clothes because I was so grossed out about it. *** After spending a sleepless night in the hotel room at Hawthorn Suites by Wyndham in North Charleston, South Carolina, I summarily went to the front desk in the morning and wrote up my complaint. "No Managers" were available at the time!? Why "NOT"? Why were NO managers available??? In my entire, life I have never stayed in a more disgusting hotel room such as this one. It was filthy and gross. On my trip to visit family, I also stayed at a Radisson and a Best Western and they were wonderful and clean and welcoming. This hotel was the exact opposite. There were people smoking marijuana in the parking lot. It was more of a poor apartment complex than a hotel. Hawthorn Suites by Wyndham is "NOT" fit for the public. If Hawthorn Suites by Wyndham was bulldozed, burned down, and rebuilt it may be an improvement--maybe?!? Furthermore, I should also note, there was no water in the pool and there were frogs living in the pool and croaking happily. Well, at least the frogs were happy?! What hotel has frogs living in their pool?!? There was no complimentary breakfast whatsoever. (And while I understand, COVID-19 virus is happening, there is no excuse for this. Other hotels I stayed at on my trip, a Best Western and Radisson, had take away breakfast!) In sum, it was the worst hotel of my life! Really, it was. I have to think hard when it was I stayed in a worse hotel. I should be given a full refund with explanation in regard to how dirty this hotel, Hawthorn Suites by Wyndham, truly was and why it allowed guests to stay in a room so dirty?!? No guest should have the experience I had at this hotel, ever. Honestly, I stayed at your hotel because of the" name of Wyndham" because" Wyndham Hotels" was supposed to mean something. I had stayed at Wyndham hotels in the past and they were excellent such as the Wyndham Resort in Orlando, Florida. Now, however, because of my experience with Hawthorn Suites by Wyndham, the Wyndham name means "garbage" and "trash" to me.
