Wyndham WorldwideReviews of wyndhamworldwide.com

WorldMark has been a constant problem for us as owners. It saddens me to say that my wife and I have had fewer positive experiences than negative ones, despite the outrageous amount of money we have spent. Since 2013, we have made seven different purchases. We made these purchases because every time we voiced a concern with our ownership, the answer was to upgrade. Unfortunately, this did not solve anything. Each upgrade brought new promises of increased availability, yet we have always had an extremely difficult time making reservations at the more popular resorts. We were enticed by promises of investment possibilities. We’d be afforded the ability to rent our unit, however, with certain policy changes, this became an extreme challenge. This was also to be a personal investment that allowed us to save drastically versus paying for a vacation without a membership. I have done the math and with all our stays and how much we have paid; it works out to be about $650 per night. This is what WorldMark wants me to pass down to my children- a lifetime of debt and vacations that do not live up to the level of luxury or value we are paying for.

I would like to write this to give positive feedback on Shell Vacations/Wyndham, but I can’t. Unfortunately, my wife and I have not had a good experience with Wyndham and its representatives since it purchased Shell. Since the early 2000’s, we have made multiple purchases of Shell points, but since Wyndham's takeover, we have dealt with more and more unprofessional representatives and been misled repeatedly. We had been told for a while that we should convert to Wyndham points as Shell was losing properties and fees were rising. We were told that once the conversion program was operational, we could make a profit through a buy-back program. In 2019, we bought Wyndham points and were told that they, along with our Shell points, could be used to offset maintenance fees. Most of this turned out to be untrue. We decided not to convert. The merger with Wyndham has changed the program so much that everything we have invested has been degraded. The resorts are not well maintained, we are pressured by salespeople to upgrade, maintenance fees are extravagant, and everything is about making money instead of caring for their owners.

WorldMark is a disgrace. Myself and my family have been through multiple purchases and upgrades with this company and none of them have been good experiences. I have medical issues and English is my wife’s second language. The language barrier was disclosed in each presentation so that salespeople were aware that we needed breaks and for them to slow down while going over details. Every time, they did the opposite. They purposely took advantage of us. Then there are the problems with their products. We heard constantly that reservations would be such an easy process, yet when we try, it’s almost IMPOSSIBLE to book anything. Nothing is ever available. After being told that we could refi our loan, we learned that it was not possible at all. Multiple banks said that no one finances timeshares. We were also told that we bought deeded real estate, however, we do not own any property. All of this has been one lie after another.

Dissatisfied and disgusted are the only words that come to mind to describe my experience with WYNDHAM! When I originally made my purchase of 105,000 points in 2017, no one told me it would be for 1 specific property. I was told that I could vacation anywhere but that was not the case. As a bonus, I was given another 145,000 points but as it turns out, they expire. Again, information that was left out. One of the things I told the salespeople is that I wanted to go to Jamaica. I was told that if I have an RCI membership, it works with my Wyndham points, and I could visit Jamaica. Turns out that 105,000 points would not be enough for me to travel internationally! In 2018, I upgraded in hopes of solving my issue of not being able to go anywhere but even after the upgrade, I still could not get into any locations I wanted. During August 2021, I was told if I upgraded again, I would now have titled Wyndham access. I was suckered into the upgrade when the saleswoman told me the new loan would be interest-free, as well as the credit card she signed me up for. She neglected to say it was an introductory period and that interest starts on both in 2022. If you sign up with Wyndham, you can look forward to them manipulating and deceiving you at every turn. Enjoy high interest rates and increasing maintenance fees with your “relaxing” vacations.

A company run by scammers, that also employs scammers. My husband and I were suckered into buying a timeshare with deceitful tricks. We were first approached in Circus Circus in Las Vegas and offered Adventure Dome tickets and free slot play if we went to a presentation. The rep never said she worked for a company other than Circus Circus so we had no idea what we were getting in to. While at the presentation, salespeople hounded us and told us everything we wanted to hear. If those things had been true, I would not be writing this review. The first lie was that we could stay at Disney World and get free tickets. We were told that this was NOT a timeshare, as we would not be locked into a single destination and could go anywhere, any time. Our comfort level went up when we were told that we could cancel at any time. Not only is that a lie, but they neglected to say we’d only have FIVE days to cancel! They offer deals that are limited to the time you step foot out the door and threaten to increase the price. We are now stuck with something we cannot really afford at all because of the venomous salespeople. Don’t fall for the tricks they pull and lies they tell!!!

Wyndham property has a whole I would give good ratings, but the Sales team practices are terrible. I have attended several presentations, as a Discovery member, and never had a problem walking away and not signing up because I knew it was not in my best interest. When I attended the presentation in Nashville I told them why I don't become a member and they said if I sign with them they can get me what I want, so I did sign the agreement. The next day I was uncomfortable with my decision because I made it under the pressure of running out of time (we had another couple waiting impatiently for us) and I didn't do the research I would have liked to, so I asked to cancel to contract. The Sales Rep talked me into waiting and to take some time to think about it, never giving me a timeline to work with. I did that and discovered that they were not going to give me what they said they would and denies they ever said they could. He flat out LIED to make his sale. I attempted to cancel and they said it was too late. I called a couple different numbers and wrote a letter asking for someone to talk to me about my concerns, but I never got a response. Word to the wise: If you go to a presentation RECORD THE MEETING!

Wyndham is horrible. Do not let them get you. Available rooms on Airbnb, not available on Wyndham.

I have been insanely frustrated with Worldmark by Wyndham! I have been an owner for 8 years and all I have to show for it is wasted money and thousands of dollars of debt. Being roped into my latest upgrade in 2019 was the final straw. My biggest issue is the fact that I can NEVER get a reservation for when and where I want. When I expressed this in 2015, I was assured that an upgrade would solve my problems. Well, it didn’t. Years went by and I had the same problem over and over again. In 2019, I was finally able to book a trip to Branson and was invited to another meeting. Again, I voiced my displeasure and was given the same answer as 4 years prior. An upgrade will solve everything. They brought out even more information about the upgraded “property” being a “legitimate real estate investment” with the opportunity to rent it out for additional income. All lies! Because I did not know that at the time, I agreed to the upgrade. Did it fix anything? NO. Am I still wasting money for nothing in return? Yes. In fact, the full amount of the loan was never disclosed so I found out later that by the time I pay off this newest contract, I’ll be $47K in the hole! All of this to be members of an “exclusive” club. Here is a helpful hint, do not buy a timeshare. Go online and book the same rooms as a non- owner but stay away from those presentations!!