Wyndham WorldwideReviews of wyndhamworldwide.com

All this company has done in my experience is commit FRAUD. Wyndham used multiple salesmen, lies, and pressure to sell my husband and I a contract. The purchase price was $58,000, and that was AFTER a $43,200 discount! We accepted because our salesman made a big deal about it being an investment toward our future since it was a real estate purchase. After traveling a couple of times, we realized it was not worth the outrageous amount we are paying for it. We found out later that there is no real estate. We purchased useless points that have ZERO value on the market! What’s worse is the fact that we were not told about the extra costs. Maintenance fees are $2,900 + per year, plus $87,000 in interest over the ten-year loan!!! I am currently paying over $12,000 per year and all I have gotten is trouble making reservations. On the off chance I can actually book something, it’s never to anywhere I WANT to go since availability is scarce!

Wyndham is full of predators that only care about $$. Since owning one of their timeshares, it’s been nothing but problems! The salesperson I dealt with told me I was making an investment, like buying a second home. Except I can never stay in my timeshare since no space is ever available and I can’t sell it or rent it like a home. It is only costing me money. Between the loan payment, the 13% interest, the credit card-with more interest, the maintenance fees that always go up, they are making money hand over fist. What have I gotten in return? A couple sub-par vacations where I am harassed constantly to spend even MORE money on an upgrade! I THOUGHT I was purchasing a lifetime of relaxing vacations. What I really got was a lifetime of headaches.

WYNDHAM WARNING: If you are disabled or sick, stay away from Wyndham. Even if you aren’t, you should run from these compassionless soul suckers. Their employees lied to sell me the timeshare I bought. Everything I was told from the start was a misrepresentation of facts. It’s not the real estate investment they promised. It is a financial nightmare. The easy reservations they promised is a joke. I have only been able to vacation once in over 3 years. RCI was supposed to be useful for reservations also, but even with that, I cannot find anything available anywhere! They even lied about point values. I was told that I could stay in a resort during the off season for about 7,500 points. Well, it turned out to be 30,000 points per night! HUGE difference! To make matters worse, I have been diagnosed with a rare form of incurable cancer and can no longer travel. Even with this knowledge, Wyndham will not let me out of the contract. I won’t even live long enough to pay off the loan, and they don’t care! Jay Smith & Delinda Johnson-Smith

I have been a WorldMark owner for years and I’d like to save someone else from the drama I have endured over a measly timeshare. I upgraded in 2017 after attending an update meeting where salespeople fabricated “facts” to convince me that the upgrade was absolutely necessary. The upgrade SUPPOSEDLY meant that I would have real property that could be left to my children, have access to cruises and international destinations, and more reservation flexibility. All of these promises that got me to say yes were 100% false. Even after I upgraded, I still get harassed at least 2-3 times a year for MORE. They lie and say the loan can be refinanced to lower the monthly payment. Naturally, this can only be done with the purchase of more points. Everything is a deception with these people. They will even lie about what you are expected to pay! I agreed to a price for the upgrade but did not find out until later that the price was more than twice what I was told after all of the fees are added in. In the almost 22 years that I have been an owner, I have never been very happy with WorldMark but now, I am furious knowing how they prey on people.

Had reservations for 3 days (New Years Eve, Day, and Sunday). At check in they said the hot water was out but thought it would be fixed that night. After making some searches and no available rooms anywhere nearby we stayed. In the morning it wasn't fixed but was assured it should be today. Nope. Sunday morning they said they didn't know when and would refund our points for Sunday night. Nope didn't happen. Called customer service (and not very pleasant) and said they are independently owned and couldn't do anything about it plus we stayed 2 nights so we basically agreed to it. So they don't stand by ANY hotel because they are independently owned and you are SOL if something comes up. What a disgraceful business practice. Will NEVER stay at a Wyndam again.

We first learned of Wyndham when we visited “Broadway on the Beach” in South Carolina in June 2018. We were approached by one of their employees at the visitor’s center and offered discounted tickets to different local attractions if we were to attend a one-hour presentation. We agreed with every intention of making NO purchases. This began with a tour of the Ocean Blvd location where we were told that the only way to stay at a resort of that caliber was to be an owner. No matter how many times we said no, she continued to press upon us all the amazing things that we could experiences as owners; VIP access at Disney World, the bonus points that we would receive, the investment opportunity, and the rental income that we could make. We have since learned that none of this is true! Every time we have tried to use this membership, we have been subject to “owners update meetings”, which are really just more pressure-cooker sales presentations. In each of these situations, we have been subjected to lies, degrading comments when we refuse the demands of their employees, and deceptive sales tactics that have put us in a situation where we now owe this company THOUSANDS of dollars for NOTHING. I cannot believe a publicly-traded company can treat people in this way with no consequences.

Buying my timeshare through this company has been a HUGE mistake. I was not properly informed during the sale about what I was really getting and have complained to WorldMark and have been ignored! The salesman I dealt with promised I would have rental income, which is not possible. He neglected to tell me that I would be stuck paying maintenances fees for the rest of my life. I was lied to about credit reporting and told that the “mortgage” would NEVER be reported to the credit bureaus. I found out that was a lie after my credit score took a significant hit, especially because they ran it TWICE. I also found an additional account on my credit because the salesman opened a credit line (separate from the mortgage) WITHOUT MY CONSENT!! This “investment” has turned in to a catastrophic financial burden.

I have never been so disappointed with a company as I have been with Wyndham. I expected that my husband and I would be told the truth and get what we paid for, especially from such a large, well-known company. Unfortunately, this is not what happened. The staff is aggressive, and they will tell all sorts of tall tales if it means they make a commission. The presentations are not an hour or so long. Expect to be there for a minimum of 4 hours. If they promise you access to Disney World resorts, it’s a lie. When they say that you can will the timeshare to your family, keep in mind that they will be responsible for the high fees associated with the timeshare. During an upgrade presentation, we were told that a $9,000 deposit would be refunded to us, but we never saw that money again. Interest rates and total costs are never disclosed. Nothing was done properly or truthfully. Don’t let these scammers take your money. We have dealt with physical symptoms of the stress this situation has caused and would never want anyone else to go through the same thing.