Wyndham WorldwideReviews of wyndhamworldwide.com

We were at the happiest place on Earth – Disney World. We were asked to attend a one-hour meeting at the Bonnet Creek Resort by Wyndham in exchange for a free week’s vacation. How could we pass this up? How could anything that happens in Disney World be misleading or deceitful? How could we be so gullible? I believe it is illegal to misrepresent a product or service. We were told this was an investment that can only increase in value, and we could rent all or a portion of the weeks as additional income. I believe it is illegal when one fails to disclose a material fact. Well, we were not told the interest rate of the credit card nor the loan. We were told that Wyndham has a partnership with Disney and RCI and getting availability would never be an issue once we were “deeded” owners with Wyndham. Needless to say, that was very far from the truth!

After a full day of driving, I checked in at 2:00 a.m. to a Super 8 motel in Chambersburg Pennsylvania. The girl at the counter at first said there were no rooms, then said someone had checked out and there's one available. Looking back, I can understand why they checked out. She also said there were no extra towels. What she should have said were that there were no towels at all. I paid for the room, went in, sat down on the edge of the bed, and the other side of the bed flipped up in the air. Luckily, there was a second bed so I used that. I had great difficulty sleeping, so at 6:00 a.m. since there were no towels, I grabbed my suitcase and went back to the desk. The same girl was there since it was only 4 hours later. I asked if there was any way I could get a partial refund based on broken bed, no towels, 4 hour stay. She said I would have to call later and speak to the manager. Next afternoon, when I called and spoke with the manager, he claimed that there were other rooms available. Flat out lie. I brought all of this to the attention of Wyndham on September 17th. On September 19th, I got a form letter back saying somebody will contact me within a week... Nothing. October 6th I sent another email. October 7th I got another form letter.... Nothing more. October 31st I sent this... "Hi. Can you please send another form letter back to show that nobody's listening? Thank you."... Another form letter & an apology letter from super8 which has an actual value of ZERO. Bottom line: I will sleep in my car before I give one more penny to Wyndham.

Terrible hotel, what a ripoff...no microwave, no frig, no cable TV, only 9 channels and half of those were poor reception, extremely long waits for elevators...I've stayed at cheap motels that were better than this place (NRG Stadium/Houston), pictures in the elevator of hotel restaurant food but was told that this restaurant has been closed for some time. I just assumed by name that this was a good hotel, do your research and save your money, worst experience of my life!

***SCAM ALERT*** After years of being a loyal Wyndham owner, I am severely disappointed in how they do business now. Their salespeople forced me into another purchase with false information. Between the promises of resorts being exclusive and the lie that I was buying real estate, I am ANGRY. Adding to the frustration was everything that happened afterward. Since I was told that Wyndham would buy the timeshare back, I wasted hours and hours on the phone with Customer Care. MONTHS later, I was contacted by email and was told they would not cancel or buy back the timeshare. Then I was tricked again during COVID when a salesperson told me he would refinance my last purchase, so I’d have lower interest and payments. Of course, this was a lie too. Not only did they not refinance what I had, I ended up with TWO SEPARATE LOANS!

Dear fellow Wyndham owners- the latest scam is a sales representative calling from corporate office because you got placed on the top “1%” . After a bunch of stupid questions on how you vacation, he wanted to sell on having your own account representative to help book vacations and teach how to better use points for a mere $5,700 after performing a credit check. This company is a leach. It’s not enough we got hoodwinked into buying the timeshare with the ever increasing maintenance fees, but now they want to sell me a service that should be part of good customer service. Wyndham- you suck.

Went to a timeshare sales presentation in Las Vegas. I already knew a lot about how the “timeshare” worked and was just doing it for the free show. They lied repeatedly and that was to be expected, but then when they saw I wasn’t buying, they started talking about how many of their relatives died during Covid and even brought up a relative who was dying of cancer and only had 4 weeks to live. Truly gross sales tactics.

False promises are all Wyndham is good for. Unfortunately, they haven’t delivered on a single one they made. My husband and I bought a timeshare from them and were told we’d get things like: Priority booking, vacations to Hawaii, the ability to save money over time vs paying for individual vacations, easy booking process, other travel discounts on hotels and cruises, etc. Not a SINGLE promise was kept. On top of it, they kept information from us like how much the fees would increase EVERY YEAR and that if something happened to my husband or i that my daughter would be responsible for the payments. We had no idea we could have cancelled this contract in the beginning because their staff made us fly through a 60+ page contract in a matter of minutes and they also made us wait 2 weeks because they told us that everything would settle by then. Now why would they do that unless they were hiding information? That was when our cancellation period was over! They also opened a credit card in our name without our permission so now we have currently filed a dispute with the credit card company and working toward card canceling the card due to their misrepresentations and predatory lending.

Do NOT purchase a timeshare with Wyndham. I have paid, and still owe, an extreme amount of money and have got nothing out of my contract. Their staff relied on the dishonesty of their sales pitch to sell us this mess. They lied about it all. I have paid about $45,000 and still owe $100,167.26… How is this even acceptable? I am over 60 and can no longer afford this burden. I am upset with Wyndham and how they will do everything in their power to scam people and push them to the brink of bankruptcy. They promised we would be able to rent the timeshare to offset the costs, but when we inquired they told us we hadn’t owned for long enough…are you kidding me? We were told everything we wanted to hear, only to be stabbed in the back, robbed of our hard-earned money, and disrespected at every turn.