Wyndham WorldwideReviews of wyndhamworldwide.com

We are writing this review to share our unfortunate experience as owners of a Wyndham Destinations timeshare at the Las Vegas Grand Desert resort. Our decision to enter into this agreement in September 2019 has proven to be a colossal mistake of trust, filled with nothing but deception, false promises, and an overwhelming financial burden. Our introduction to the timeshare world started with a supposed 90-minute presentation promising show tickets and meal vouchers. The presentation was a four-hour ordeal as aggressive salespeople utilized every trick in the book to pressure us into signing up. Our sales representative, Phil, was the epitome of deceit who made us believe that the timeshare was an investment in our future. The presentation sold us on the idea that our purchase would grant us ownership of properties, even passing it down to our children. We later found out that this was nothing but smoke and mirrors – we were only club members, not actual property owners. This revelation was followed by the pushy upsell to VIP status, which involved taking on additional costs and commitments. Additional fees blindsided us, and the supposed flexibility turned into a nightmare when booking availability proved anything but guaranteed. Our expectations were crushed as we realized the limitations and extra expenses hidden behind the façade of our timeshare ownership. What was meant to be relaxing vacation time turned into a relentless battle against Wyndham's incessant pressure to attend more presentations. This invasive tactic turned our getaways into stress-filled experiences, completely counter to the relaxation we sought. The high-interest rates we unknowingly signed up for further exacerbated this situation. A far cry from the affordable vacations we were promised. The false hope of recouping costs through Airbnb only added to the insult. We want out of this nightmare and our contract terminated.

I would like to warn everyone about how horrible being a Wyndham timeshare owner is. We have been burdened with a predatory timeshare contract that we were deceived into purchasing. Our ordeal began at the Boots in the Park music festival in San Diego, where we were lured into this timeshare trap. We "won" a trip through a spin-the-wheel game, only to be informed that to claim our prize, we had to attend a "60-minute presentation." This initial deception foreshadowed the blatant dishonesty that followed. When attending the presentation, we were subjected to an hours-long ordeal of relentless sales gimmicks led by Hassan Vojdani. Despite our obvious disinterest in purchasing anything at that moment, Hassan employed coercive tactics to keep us captive. He cunningly reframed the timeshare as an investment vehicle, not a timeshare, and promised us significant profits by renting out rooms with points. He even went as far as revealing underhanded methods to subvert any rules prohibiting these rental schemes. The salesman’s false portrayal of the timeshare as a lucrative investment blinded us to the truth. We were led to believe that we could earn substantial income by renting out rooms, which prompted us to make a regrettable decision. Little did we know that the salesmen’s claims were utterly fabricated and that we were being manipulated into a financial trap. Always be very careful during contract signing, where crucial details are deliberately omitted. They conveniently don’t disclose important details like interest rates of the loans or your legal right to cancel within a specified timeframe. They purposely make it so you’re not making an informed decision. The truth is you won’t make a dime “renting” your timeshare and good luck even being able to use it yourself! As a firefighter and my wife being a nurse, we dedicate our lives to the service of our community, we never would have thought we’d be victims to a predatory company like Wyndham, who use these timeshares to trap innocent families into these awful timeshare contracts. Someone needs to do something about how they sell these things. We have already contacted their headquarters and asked to be released from our contract! Wyndham's actions are a betrayal of trust, and we warn others to exercise caution when dealing with them. Shame on Wyndham for taking advantage of individuals striving to make a positive impact in their communities only to be scammed into this junk timeshare!

Has corrupt, dishonest, and unprofessional business practices.

No tengo absolutamente nada positivo que decir sobre Wyndham y la forma en que he sido tratado por las personas que venden sus tiempos compartidos. Es evidente que desestiman las quejas de sus clientes latinos. Sentimos que explotan las condiciones vulnerables que muchos latinos enfrentan en los Estados Unidos. Lo que nos prometieron dista mucho de la realidad. Wyndham nos ha explotado, engañado y tratado de arrebatarnos más de $17,000. Como personas mayores, no podemos permitirnos caer en esta estafa. Wyndham no es una empresa honesta y espero que todos los que lean esto se den cuenta de las tácticas engañosas que utilizan. ¡Cuidado con las verificaciones de crédito no autorizadas! No te dicen toda la verdad sobre lo que estás adquiriendo con sus tiempos compartidos. Abrieron una cuenta de crédito de $2,000 sin mi consentimiento. Cuando intenté que atendieran mis preocupaciones, nunca Wyndham me devolvió mi llamada ni me envió algo. Ocultan la información del préstamo y no dejan claro que solo tienes unos pocos días para cancelar tu compra con ellos. Estoy profundamente frustrado y decepcionado, nunca habría imaginado que en los Estados Unidos se permitiría que una empresa estafe a las personas de esta manera. Confié en las garantías de Wyndham, y ahora mi crédito está arruinado. Alguien con autoridad debe detener lo que está haciendo Wyndham, deben ser investigados. Tomen esto como una advertencia para cualquiera que sea prospectado por su equipo de ventas.

Our encounter with Worldmark and the timeshare purchase has left us feeling hopeless and uneasy. Our initial introduction to Worldmark occurred in a park, where we were offered a $100 dinner and a 2-night hotel stay. However, to redeem the prize, we had to sit through a 45-minute presentation, which was not initially communicated to us. At the presentation we had to sit through a lengthy video and a subsequent sales pitch by Lori Sonnenberg. The process felt protracted and high-pressure, which made us uncomfortable. We eventually surrendered to the allure of rental income and lifelong timeshare benefits due to the fear of missing out on a supposed limited time offer. During the contract signing, we were hurriedly guided by David Moreno. Important aspects of the contract were not mentioned or explained, and we were advised by David to manipulate our financial information, a practice that left us uneasy. As owners, we encountered challenges with vacation availability, particularly during peak times, which we had emphasized were important to us. The undisclosed RCI membership and associated annual fees were a surprising and unwelcome revelation. While our intention was to embrace a promising opportunity for vacations and potential rental income, we have found the reality to be quite different. The sales process lacked transparency and made us feel pressured. Given the unanticipated medical issues and resulting financial strain, we now kindly request the termination of our timeshare contract to alleviate our current predicament.

The way I was treated by WorldMark is nothing short of appalling. Salespeople took advantage of me because I am a senior citizen on a fixed income. They misled me and caused me to take on a financial burden that I simply cannot handle. A salesperson approached me at a Las Vegas hotel and offered me free tickets to a show if I agreed to attend a one-hour presentation. I agreed, but the presentation turned out to be very stressful. There was deal after deal offered, but we told them that we couldn't afford it. They kept pushing us and even got aggressive. Eventually, I caved and agreed to make a monthly payment of $267. To my shock, I later discovered that they had conducted a credit check on me without my permission and opened a credit card in my name. They charged me $4,845.80 as a down payment and $170 per month in addition to the $120 monthly membership fee from Worldmark. This was a lot more than I had agreed to pay, and I never consented to any of it. I attempted to cancel the contract, but the sales representatives didn't inform me of my legal right to do so. They rushed me through the signing process, and I didn't even know the total cost of the purchase. Now, I am left with a monthly bill of $557, which is far too much for me to manage. I am extremely upset about this situation and hope that no one else is put through this.

Horrible staff and customer service. Lie to quests. Staff was up all night outside our window partying and yelling. Staff yelled at my 60 year old wife and berratted her as she walked away from the insane front desk guy. I had to yell at him to stop it, and we could still here him two floors up in our room talking trash about my wife.

Scheming, scamming Wyndham… STAY AWAY FROM THEM! Despite being treated to lavish perks during the presentation (show tickets, free buffet, etc.), we were held captive for three hours, causing us undue stress and discomfort. We were misled into borrowing points from future years with the false promise that our family members could use them, only to later discover the hidden fees and debt that came with it. The sales pitch about the "great value" of purchasing now conveniently left out the fact that there were no guarantees of reselling the timeshare and that we could be held liable for the buyer's failure to pay. Even the meetings in Vegas were just another layer of deception, with each person adding to the falsehoods. We regret that we were not properly informed of the financial aspects of our purchases, and the maintenance fees have now become unmanageable for us as elderly retirees. We owe a significant amount that is beyond our means, and we demand to be released from this contract that only benefits Wyndham. The fact that the employees are so comfortable taking advantage of us is disgusting.