Wyndham WorldwideReviews of wyndhamworldwide.com

The hopes and dreams we pinned on this decision to purchase a timeshare from Wyndham Resorts has turned out to be nothing more than a facade. We still need to plan far in advance, maintain a flexible vacation schedule, and be prepared to change our destination- precisely the reasons we struggled to vacation before committing to the contract. Wyndham's sales information proved to be misleading at best. Our lack of understanding of the finer details, especially regarding property availability for "owners," left us feeling exploited. We had trusted those who spoke to us, believing they understood our desire for more vacations, easier planning, and expanded opportunities. However, none of these promises materialized. The ownership did not alleviate our vacation affordability challenges or deliver on its potential to open new destinations. Several years later, we still face the same obstacles that hindered our ability to vacation before, and they remain unresolved despite our investment in the Wyndham contract.

We were lured into a trap by an employee of Wyndham Vacations while in Tennessee. She assured us that the presentation would only take about an hour and even gave us a discounted rate on the Sky Bridge near our lodging in Gatlinburg, TN. Given the harsh weather and the promise of free trips, we decided to go to the presentation. We then headed to the Wyndham Preview Center, where we were asked to provide our ages and gross household income. The person at the counter explained that this information was for demographic purposes only. Shortly after, we met our salesperson, who started by asking us about our hometown, our occupations, the reason for our visit to Pigeon Forge, and if we enjoyed traveling. My wife and I shared that we had recently been to Las Vegas for a music festival and were currently vacationing in Gatlinburg, celebrating our 15th wedding anniversary with a visit to Pigeon Forge. The salesperson then mentioned that if we liked traveling and wanted to do it more often, the upcoming presentation would show us a system that would allow us to avoid worrying about room prices as they increased. When this questionable human learned that I was a veteran, he mentioned that he was one too, which made me trust him more, assuming he wouldn't take advantage of a fellow veteran. Yet I was completely wrong! We haven't used any of the trips or points we received. We were also never informed by him or any of the other salespeople that we had ten days after closing to cancel the contract. When we called and spoke with the Care team, they asked if we had contacted the sales team within those ten days, which we had not, as we were unaware it was an option. We just want our contract terminated as soon as possible because of the lies, sheer lack of transparency, and significant amount of coercion we were subjected to.

Hawthorn suites Erie PA USA. This hotel was disgusting. Blood on walls Orange goo on walls. Dead bugs all over floor, on stove. Mattresses covered in crud and human biological pieces. Doors haven't ever been cleaned. Used washcloth in shower. We had a suite that had new lino but it was disgusting. Pet friendly but overly friendly. Dogs everywhere. The place flooded when we were there at Christmas. This time we had the most disgusting experience. Then there was a shooting a week later. Staff was dismissive and then didn't care about the state of the place. We're really rude through emails. Offered points but I'd never stay at this hotel ever again.

Wyndham Vacations has roped us into a predatory contract…so watch out for yourselves! We don’t need to give every detail; it boils down to this. The sales representative, who had been quite amiable up until that point, suddenly adopted a brisk, business-like demeanor, ushering me to a small, cramped table cluttered with papers. Before I could even take a moment to collect my thoughts, a stack of documents was thrusted in front of me, with a pen practically placed in my hand. The representative proceeded to flip through the pages at a dizzying pace, pointing to where I should sign or initial without offering me the slightest opportunity to read what I was agreeing to. It was explicitly stated that these were standard procedures and that there was nothing in the documents that hadn't been discussed during our meetings. However, the rapid-fire delivery of this information, coupled with the chaotic environment, made it virtually impossible for me to process anything meaningfully. I was reassured that this was merely a formality and that taking time to review the documents in detail was unnecessary. Regrettably, I allowed myself to be swept up in the moment and signed the contract under these pressurized conditions. Compounding my regret is the realization that at no point during this whirlwind closing was I informed of my right to rescind the contract, nor was I presented with the Public Offering Statement. These are legal documents that any buyer should be made aware of, as they provide important protections and insights into the purchase. The omission of these details further exemplifies the lack of transparency and fairness in the handling of my transaction. Shame on you Wyndham Resorts; your unethical ways will catch up with you.

I have been staying at the Microtel in Mankato for the past year and a half since my son goes to college there. The first time we stayed there we got a suite and a bigger queen room with a fridge. The last two times I’ve stayed there we’ve had a super small room with no fridge or working hair dryer. Air conditioning stays at the same temp which is too hot no matter where are you adjust it. Toilet was dirty. Towels horrible. 3 flat pillows for 2 people in a queen bed. I feel like they wowed us the first time we stayed and it just keeps going downhill. I’m OK with 80 bucks tonight but the last time we stayed was $150 a night I will be looking at different hotels for that price.

If I could give this company less then one star I would. Run run run, stay there at your own risk. They give away everything and then subject you to pushy sales people. If you sign you get a very short cooling of period, they set it up that way so you lose your deposit and they make up what they've spent on marketing to get you there. The only way this company is still in business is because they have a good legal team.

Andy F I am writing this review because Wyndham sold us a timeshare based on deceptions and falsehoods. To start, we were lured into attending a timeshare presentation in exchange for a gift that they never fully delivered on. We were told that the meeting would only be 45 minutes, but they held us there for over 3 hours! Even after declining their first 3 offers, multiple salespeople continued with the high pressure sales tactics and wouldn’t take no for an answer. We are seniors. I feel they took advantage of our advanced age with these sales tactics. They also created a false sense of urgency explaining that the offer they were extending was only good for that day. They wore us down to the point where we caved and agreed to the purchase so that they would let us leave. We couldn’t just get up and leave because they had our ID’s. When it came down to going over the contracts, they just rushed through it and told us where to sign. They didn’t bother to go over the important details like our legal right to rescind our contract within 7 days. They told us we could use the timeshare to make rental income which was also a complete lie! They sold us on the ease of booking a vacation, yet it was complicated and very confusing! They failed to mention that the maintenance fees would not only increase, but increase FOREVER. I can go on and on and give many more examples of the lies and misrepresentations of the timeshare that they sold to us. Had they been honest with us from the very beginning, we would never have agreed to purchase anything from Wyndham. Even after realizing I was tricked into buying I tried to make the best of my mistake, by trying to use my purchase. I lost one year of vacation credits because of a company cancellation policy that was unfair. As a company you should review your cancellation policy and make it fair for both parties. We are called owners, but not treated as such. Sadly, I don’t want to be a owner anymore. I have no ill will toward anyone or the company. Just wanted to share my experience. I respectfully ask you to please cancel my contract. I am sure you have read other reviews like mine, you will see that we all have similar stories and in the end we were not treated with dignity and respect by Wyndham! Warm Regards

Wyndam is HORRIBLE!!!! My son and I are homeless. We’ve been staying at a local Wyndam hotel because it’s cheap where we live, and they don’t charge a deposit. I had enough points for a free night and when I tried to use those points for a free night at our preferred hotel last night, but they were completely booked. So, we decided to use those points for another Wyndham hotel. Unfortunately, they charge a deposit, which we couldn’t afford. Obviously, we canceled the reservation. I kept calling the Wyndham corporate office, but they’re giving me the run around and they are refusing to return my points to me. It took us a long time to earn those points for a free night. But even though we’re homeless, they still refuse to return our points because we didn’t cancel within the 24-hour time frame that we require. We didn’t make the reservation until about 15 minutes before we went to the hotel, so we couldn’t cancel the reservation 24 hours ahead of time. There is NO EXCUSE for these jerks to refuse to give us our 7,500 points back!!! They’re being selfish and major jerks!!!!! They’re still giving me the run around. I even asked to speak to a supervisor, and she gave me the same lies as the other 2 agents and now she’s pretending that she has to transfer me to another department, even though that’s the department I called in the first place. They still refuse to give me my rewards points back.