Wyndham WorldwideReviews of wyndhamworldwide.com

Bedbugs are included and management did nothing, no change of room, not even an apology. Needed to book somewhere else and seek refund. Staff where like 'normal' as if this is business as usual. About 20 min walk to Strip (Paris hotel) and a shuttle available

We firmly believe that we were misled by Wyndham's sales team and subjected to deceptive practices during the sales process. We were assured this "ownership" could be passed on to our children, and that the only ongoing cost would be a minimal maintenance fee. We were never told that this is a perpetual commitment, and that our children would be forced to take on this responsibility upon our passing. Additionally, we were told that maintenance fees would rarely increase, and if they did, it would be minimal. If we signed up that day, we’d be upgraded to silver VIP status for years, so we ultimately agreed to purchase 154,000 points for $34,900. However, we were never made aware of the true cost of this timeshare, which has now exceeded $40,000 with a remaining balance. If we had known the true cost of the timeshare property, we would have never committed to the purchase. We later discovered Wyndham didn’t have properties near our desired locations, contrary to what we had been told during the presentation. We also found that Wyndham was not expanding its portfolio as promised. We have since attended several “owners update” meetings at Wyndham properties, including a meeting at the Canterbury San Francisco. These meetings were nothing more than ploys to sell us more timeshare points or properties. The pushy sales attempts, especially during our second visit to Canterbury, left us feeling uncomfortable and manipulated and at that point, we chose not to attend any further "owners update" meetings.

After six years trapped in Wyndham's web of lies, I'm writing this to warn others about the worst financial decision our family ever made. What started as a "small vacation package" during our 2018 visit to Silver Dollar City became a nightmare of escalating costs and broken promises. In 2021, we upgraded in Panama City Beach under extreme pressure with false promises that combining contracts would simplify usage. The following year in Myrtle Beach, our salesman Gary Bethman convinced us to upgrade again with assurances that we'd finally qualify for VIP status including priority booking, direct support, room upgrades, and financial benefits. None of these promises ever materialized and most supposed benefits required additional fees to use. Desperate for help (and contacting a company Gary with Wyndham had recommended), we paid $2500 to Julie Zemcik with Kingston Management Group for exit assistance, but they did nothing to help. When we finally contacted Wyndham directly through certified letters, representative Mark Steeley said he could only investigate one contract and after months of waiting, they refused cancellation despite clear evidence of misrepresentation. The reality is that Wyndham locations can be booked by ANYONE making their VIP status completely worthless. What they present as a luxury investment to pass down to your kids is actually a financial burden of outrageous maintenance fees that would trap your family in perpetual payments. Despite repeated pleas for help during our financial hardship, Wyndham showed zero flexibility or genuine customer support. This isn't vacation ownership - it's financial imprisonment through deceptive practices and false promises. Don't make our mistake. Research thoroughly, never sign under pressure, and just avoid Wyndham at all costs. It will save your money and your sanity...

We booked 4 rooms, for June 2025, with a Wyndham Resort in Penticton. We had to cancel one room and we gave them plenty of notice. 4 rooms was going to cost $1400 When we cancelled one room, the 3 remaining rooms were going to cost $1700! Isn’t that something they should mention at the BEGINNING of the phone call, when you’re asking all the questions about cancellation? I would have kept the 4th room if I’d known it was going to cost $300 more!!

Years ago, when our children were young, we encountered a Shell Vacations booth at the Ostrich Festival in Chandler, AZ. Later they became part of the Wyndham Resorts group. Over the years, we learned that we did not own any real estate, only the right to rent vacation spots with points. Although we used the points for some vacations, we could never fully relax as we were strong-armed to attend owner updated sales pitches in disguise. These meetings ran longer than promised with high-pressure tactics and ominous mentions of upcoming point price hikes to convince us to upgrade. When we purchased Wyndham points under the belief that they were interchangeable with our Shell points. We were encouraged to apply for the Wyndham credit card for autopay, which was supposed to generate reward points that would pay our maintenance fees. However, reward points could not be used for maintenance if you are on autopay, contradicting what we were told. At this point in our lives, we cannot continue to pour money into something that has not delivered what was promised, and which now stands as a financial burden, especially with the ever-increasing maintenance fees. With our declining health, we realize we are not likely to live long enough to take advantage of the carefree travel we had hoped for in our retirement.

I stayed at a days. I'm a 100% service-connected disabled Marine Corps. Veteran, what's called invisible disability anger p. T. SD that's why I travel with a service Adam. SI was put on the 2nd floor I asked for the first. He said there were none went back after the air conditioning. Didn't work while I sweated in my room for 3 hours and watched someone else. Get floor the 1st floor he put me in a new room that air conditioner didn't work. That's when I just told him go to hell.This place is terrible.They called the police army.The police were super nice guys.They understood, I was nice to them.I will never, ever ever stay in your hotels again.Ever I'll sleep on the ground.I'll sleep on the street never.You do not give a shit about veterans

Worldmark by Wyndham and their parent company Travel + Leisure engages in a pattern of deceptive sales tactics, misleading promises, and poor service that has left me with no choice but to demand the cancellation of my timeshare agreement. I request written confirmation that my contract has been terminated, that all associated fees and obligations are waived. When I tried contacting the Salesperson, I called 17 times and sent five text messages. However, the only response I received was a text directing me to call someone else for assistance. When I tried to sell my points, I was told I had to handle it myself. Despite repeated requests, I haven’t received a comprehensive breakdown of all the services I supposedly have access to. In fact, I only found out about the self-serve credit selling website by calling Wyndham directly, and it still doesn’t function as described. During the presentation, the representatives extolled the versatility, ease of use, and financial benefits of the Wyndham program and likened it to Audible but for traveling. We were assured it could be used anytime, anywhere in the country and the world. It was marketed as an investment for the future. I was also told I could make money by reselling bookings, which could cover the cost of all the fees that were described as minimal and that would only increase slightly over time. When I mentioned a planned trip to Disney World, I was promised free tickets. These benefits, combined with various incentives, led me to sign up under the belief that this was a beneficial opportunity. It is clear now that my decision was based on lies.

On February 23, 2025, we attended a timeshare presentation in Orlando Florida. What was said to be a 45 minute presentation developed into a 2 1/2 hours. We reluctantly purchased timeshare under the false pretense that we could travel to the aisle of Bimini in the Bahamas. Upon further investigation, we found that no Wyndham resort exist there. We were told to convert our points to RCI another timeshare resort. We then contacted RCI we were told they also did not have properties located on the aisle of Bimini in the Bahamas. We then tried multiple phone calls to ourselves representative. No phone calls were returned. I am requesting to have this contract no and void due to misrepresentation and non-fulfillment and fraud.