Wydr StudiosAn inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry.Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Wydr Studios (wydrstudios.com) has 489 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Bill D.
I’ve purchased four pairs of WYDR Studios shoes since discovering this brand. As a male, I typically have a difficult time finding Women’s shoes that fit comfortably—even so-called “Wide” width shoes. I was skeptical initially, but these shoes slipped onto my feet like they were made for me! The quality and craftsmanship is impressive. I wouldn’t hesitate to recommend these shoes to anyone who needs or enjoys a true Wide width.
Kellie P.
The shoes fit nicely. I had to walk to two blocks in them. They were comfortable and looked nice. I wish I ordered the patent leather Mary Jane shoes. I felt it took longer for shipping. I never received the free socks that supposed to come with my order.
Sarah M.
I bought a mystery box and received a cute pair of ankle high boots, but learned the hard way the ankle part is not wide calf friendly. Customer service was responsive and worked with me on my actual measurements to find a replacement. Subsequent purchases of loafers and Mary Jane styles have been high quality and comfortable.
Gen
I ordered shoes that took over a week to ship. And then they never actually arrived. I had to ask multiple times to have my money refunded. No where does it state they are a Chinese company. All of their info makes it seems like they’re US based minus their very odd customer service hours.
Response from Wydr StudiosJan 24, 2026
Hi there, We understand your frustration in not receiving your order in a timely manner. Our shipping policy states that standard shipping to the US takes 6-10 days and to Australia takes 5-8 days. Sometimes this gets extended because of delays that are out of our control, for example customs. We do have warehouses globally in the US, Australia and Asia – therefore, your order will be processed from whichever warehouse is holding the item, color and size that you ordered! For further enquiries, please feel free to get in touch at [email protected]
Odofoley O.
Shipping took awhile but totally worth the wait! The shoes are well made, comfortable, and made me look great without looking like clown shoes just because they were larger. I can't say enough good things abouy thrse and look forward to buying my next pair. 10/10 ABSOLUTELY recommend‼️
Mary
i really love the shoes but they don't have a smaller size. i have to return, and it's taking too long for them to credit back my account.
Response from Wydr StudiosJan 24, 2026
Hi Mary, If you have already logged your return enquiry with us, our team is probably working on preparing your return label for you (for US orders) or they have shared a return address with you (for AUS orders). If you have already sent your shoes back using one of the following methods, please let our team know at [email protected]. Once they see that the shoes have reached the relevant warehouse, they will process a refund to your account, which usually takes 3-5 business days to appear. For any further concerns, please don't hesitate to email us with your order number so that we can trace our conversation back and help sort this out directly!
Anonymous
I deleted my initial review. I still think it’s somewhat deceitful that you have to search to realize only exchanges are allowed if a promo is used. The items I ordered were only 10% off and not some mega sale. Hopefully this point will be made more prominent in the future. However, after seeing my initial review , customer service did agree to a full refund (minus shipping). Customer service always replied to emails within 24 hours or less and were courteous.
Magpie F.
I had such exceptional customer service - a rare thing these days. The shoes are a beautiful quality and I’d be happy to recommend this company.
