Rhessa H.
The shoes were lovely and appeared…
The shoes were lovely and appeared well-made, just didn’t work on my bad feet. The customer service was horrible, their return process was ridiculous, and I will not do business with them again. If I say they don’t work, that should be sufficient. I ought not have to explain “in detail” exactly why and how they did not work in order to get an ‘approval’ for a return label that didn’t come for another five days.
Response from Wydr StudiosFeb 19, 2026
Hi Rhessa, We're sorry about your experience with our team. We do have a process in place for returns and we use the answers you provide us to continue to create a better product experience for everyone shopping with us! After checking on your enquiry, it seems that we shared your return label to you on Feb 12th. If you haven't received it in your inbox or spam folder, please email us at [email protected] – our team would be happy to sort that out for you



