Emma O.
The Wydr team was super responsive and…
The Wydr team was super responsive and helpful in trying to find the perfect fit. I would absolutely recommend working with them to find your wide shoes :)

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry.Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Wydr Studios (wydrstudios.com) has 489 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Emma O.
The Wydr team was super responsive and helpful in trying to find the perfect fit. I would absolutely recommend working with them to find your wide shoes :)
Abby S.
I am very happy with the pair of heels I ordered from Wydr. Customer service quickly responded when I emailed with sizing questions. The shoes are well-made, and I'm so glad to have found a place that sells stylish shoes in wide sizes. The only problem so far: I'm in the process of processing an exchange with them for another pair, and unfortunately, after confirming, they've shipped the wrong exchange pair. It's been 1 month since I initiated the original exchange for timeline reference, so know that your exchange/return might take longer than other brands. I have confidence they will fix this for me.
Victoria
I am always struggling to find quality shoes that fit my wide feet well. Torrid was my go-to brand but their shoes quality and sizing are very inconsistent. I saw Wydr's social and I tried Wydr's heels. the block heels are very stable, footbed cushioning is good, and the best thing is its wide toe box. Instantly fell in love with Wydr's shoes. will purchase more pairs
Kate H.
I ordered a pair of shoes from Wydr on January 4 and spent weeks stuck in an exchange and refund loop. I was told different things about restocking timelines for the exchange size and style, and only after multiple follow‑up emails did it become clear that there was effectively no reliable restock plan and that I should choose between a refund or a different style. After I finally requested a refund, I received an email saying it had been “processed” and should appear within a few business days. As of today (Feb 25), I still have not seen the refund posted to my account, and I had to email again just to be told “sorry for the delay” with no concrete proof of when the refund was actually submitted. The product concept for wide feet is promising, but the lack of clear, proactive communication and the stalled refund/return process make this a risky purchase. Because fit is critical for wide feet and you may need to try and return or exchange, I would not recommend buying from Wydr unless you know for sure you won't need return or refund. Replacement options: I went for Orthofeet (though I didn't need a return; plus they're HSA/FSA eligible) and Propet (via Amazon, return is super easy) instead. I'm WW for Wydr, between wide and extra-wide for Orthofeet, xx-wide (4E) for Propet. Update (Feb 28): The refund was eventually posted, with ~$10 deducted for return shipping, with accordance with their return policy. Given the extended wait, I asked if a full refund was possible. The company offered to request a full refund and provide a $10 gift card if I updated or removed my Trustpilot review. I decided to leave my review unchanged so that other customers can have the full context of my experience.
Response from Wydr StudiosMar 7, 2026
Hi Kate, We're sorry to hear about your experience with our team. To clarify, we do mention in the Return Policy on our website that the original shipping fee is non-refundable, hence why the refund you received had that cost deducted. We have emailed you this information directly too! If you have any other concerns or questions, please don't hesitate to get in touch at [email protected]
Sarah V.
WYDR’s wide width shoes are well made with quality materials. For years the only fashionable shoes I could find in WW came from Torrid or Lane Bryant at a high price for questionable quality. WYDR shoes are made with real leather instead of plastic, and are worth the investment. The only reason they get 4 stars instead of 5 is because I’ve had some issues with inconsistent sizing. My actual shoe size is 8.5W. I have 2 pairs of boots from WYDR that didn’t come in half sizes, so I ordered them in 9W. They fit very loose, almost too big. I bought a pair of loafers in 8.5W thinking they should be just right, and instead they’re tight- almost too small.
Erica L.
I have multiple Wydr shoes. I have wide feet and they offer a good variety of cute options for my wide width needs. I’m so glad they exsist. Before finding them I thought I was doomed to ugly wide shoe options. They definitely have a repeat customer with me.
Michelle R.
I honestly do not know what i would be wearing shoe wise if i had not found Wydr shoes online. I just received the t strap mary janes and they feel and fit great! My overall experience with my purchases has been good . Thank you WYDR
Layla
I had 3 pairs of Wydr shoes. They fit my wide feet nicely. I have been having a very tough time finding comfortable shoes that fit me well, until I tried Wydr once and instantly fell in love. It was a bit of hit or miss at first, but when I put my first pair, which is a heel, on, there was not break in and it quickly hug my feet. I then placed another 2 orders to buy a pair of loafers and boots.