Wydr StudiosAn inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry.Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Wydr Studios (wydrstudios.com) has 489 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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TJ
Shoes are good quality. I had to exchange a pair and they were excellent in sending me a label for the return and then sending the new size. The other pair I ordered fit perfectly. It was great to get an advertised wide shoe that are actually wide.
Gabs
I ordered a size too big, and the Wydr team kindly (and quickly!) helped me organise an exchange. The correct size arrived, and it is absolutely perfect. The boots are comfortable, good quality and beautiful. They look and feel well-made. The packaging was also great. I will definitely be buying from them again in the future.
Patricia A B.
The shoes are very high quality leather. Very impressed. They run a little long.
JCR
This is my fourth “nudge” to share a review, so here I go. This is a young company with much to learn regarding the Australian market who are used to easy returns and prompt refunds. I purchased several pairs of shoes in March. The type of shoe doesn’t work for me because of bone spurs on both big toe joints. I thought they would be worth a try because of their wider fit, but no joy. I followed instructions to email them prior to return. First of all they said I couldn’t return because I bought them during a promotion. When I checked the website, the shoes I had purchased were in fact more expensive than their current price. When I said this was unacceptable they then said they would refund two pairs and give me a store credit for the other two pairs. I explained again that their style of shoe won’t work for me so there was no point in me having a store credit for shoes I would never purchase. After saying that I would look at my purchaser and consumer rights and that as a 71 year old I was finding all of this a bit stressful , they eventually agreed to refund me. I am still waiting for this refund and it is the end of April. In short, I think the shoes are nice and a good option for wider feet. Their communication and refund process needs to be improved if they want to sell successfully to an Australian market.
Response from Wydr StudiosMay 2, 2026
Hi Joyce, We understand your frustration with the refund process. We had a technical error on our side which caused a delay. Your refund has now been processed and it will be back in your account withing 3 business days. If you have any issues or concerns, please feel free to reach out to us via email at [email protected] – we're happy to help.
Chiara M.
Save your time and money. Shoes don’t fit and you can’t return, only exchange within 30 days. Then they are out of stock on any replacement you want. (This happened with my first and second choice replacement) so you’re out the money AND the shoes (because of course, you’ve returned the first pair that didn’t fit) - they also don’t reply in a timely way to email and have generally abysmal customer service. Seriously just buy comfortview on amazon.
Response from Wydr StudiosMay 1, 2026
Hi Chiara, We totally understand your frustration when both of your exchange replacement choices are unavailable in your size. We do run small batch inventory and unfortunately in this instance both the options you wanted were out of stock in your size. We have been in touch with you directly and on this ocassion we have offered you a refund for the shoes that don't fit. If you have any additional issues or concerns, please feel free to email us at [email protected] – we'd be happy to help.
Rosario M.
This review is based on my personal experience. I bought a pair of flats for my daughter as a gift. They were beautifully packaged and they were beautiful well made shoes, I will say that if you buy, take the time to measure like the brand suggests, you’d be surprised how comfortable the shoes fit if you get your size right. The customer service for me was excellent, I got answers every time I reached out and my issues were resolved promptly. I will definitely buy again.
Leslie
I have purchased several pairs of shoes from this company. The fit is good, and the quality seems great.
Alexa
Really enjoyed the product. Fits very well. The size chart helped a lot. Hopefully soon there will be half sizes since personally I'm between sizes.
