Wydr StudiosReviews of wydrstudios.com

I have 12 pairs of shoes from Wydr Studios that I have ordered over the last 2+ years. Needless to say, I am really happy with the product and the fit (I’m a 10WW). I think they’ve really dialed in on the key needs of a wider foot: room in the ball of the foot, generous toe box, volume, longer straps, and so on. Sizing is consistent across styles. I have had very good experiences with the ordering and shipping process, too. The shoes are carefully packaged and come with shoe bags and extra insoles. My orders have been quickly confirmed with a tracking number. Since I’m in the U.S. and the shoes ship from China, the shipping takes a little longer but since I can follow the package journey with the tracking number, I’m OK with that. The shoes take between 1-3 weeks to get to me. They’re cute and they fit me so they’re worth the wait.

I will never buy shoes from this company again. The shoes were very big, I reached out to the company three times before they sent me a return lable. No way else to communicate with the company, only by email. Very disappointed, beware.

I love that I have finally found wide width sandals that are not too high or low and not too heavy! I took 1 star away because I paid for shipping which was supposed to be 7-11 days but it actually took 3 weeks. BUT worth the wait.

The product is very cheap looking for the price. However what’s worse than the product is the customer service. The shoes were far too large and slipped off my heel even though I ordered my usual size that I get in SAS. I returned them after having to jump through multiple hoops such as sending them a picture of how my foot looked in the shoe. Then after sending them back it took forever for them to acknowledge that they were going to refund my money. They need to review how well a company like Zappos handles returns. Normally I wouldn’t bother to send a review but they’ve sent me so many emails giving me a “nudge” to submit one that I did. There are so many companies that have a wide product line so don’t waste your money on Wydr.

Received item quickly but return process is not as easy as it is listed. You are instructed to email them for a return label but it was almost 4 day process just to obtain a label as first email was responded to with a request to see if I wanted help finding a new shoe. Once I responded no, just to return they asked to confirm my address. Then another email was finally received with the label and I was told to notify them that I had shipped. Here we are 10 days later and I still have no refund. It’s too bad because i would like to try another store of shoe but I do not trust the return process.

Buying shoes for my wide fat feet has always ended in many tears and I have been too scared to buy online without being able to try on first. I took a leap of faith, measured my feet as per their instructions and ordered some boots. I was so relieved they fit perfectly. Now I need to save so I can buy more.

Really easy to contact them and they were really helpful. Love the shoes too, great sizing and comfortable.

Finally a pair of shoes that fit and felt good right out of the box. No pinching or tightness. Just ahhhhhhh!!!