WubenlightReviews of wubenlight.com

Response from WubenlightJul 25, 2023

Hi Marc, We've investigated your order (ID: #WL12701C) and can confirm that your products were delivered on 14th July to the provided address, with a signature upon receipt. Here is the tracking link for your reference: https://gls-group.eu/EU/en/parcel-tracking?match=20296587551 Please note that while we have confirmed the delivery of your products to the provided address with a signature, we understand that sometimes packages might be mistakenly received by neighbors. We kindly recommend checking with your neighbors to ensure that the package has not been inadvertently delivered to them. If you need further assistance, please contact our customer support team at [email protected]. Best regards, Wubenlight Team

Response from WubenlightAug 7, 2023

Thank you for your feedback. We apologize for the slow delivery and any inconvenience caused. We value your input and will work on improving our shipping speed. If you have any other concerns, please feel free to let us know. We appreciate your support and hope to serve you better in the future.

Response from WubenlightJul 6, 2023

Hi sean duitman, We sincerely apologize for the inconvenience you have encountered with your recent order. We want to assure you that your order has been shipped and is on its way. To track the status of your package, please use the following link: https://www.track718.us/en/detail?nums=7321315145294399 Best regards, Wubenlight Team