WrikeReviews of wrike.com

Wrike is continuously improving and adding features! Thanks for the progress to help us succeed.

Wrike is a great tool for our marketing department. It is easy to use, easy to train and user-friendly. Reporting is a great feature that we use regularly. Everyone on our team knows exactly what tasks/projects they are to complete each day with the use of Wrike. The team is also held accountable for deadlines. With wrike, we are able to communicate to the department on each task. We are able to report to the field the amount of work we have completed within certain timeframes. The only thing I wish Wrike could improve on is automation and calendar views. The calendars would be very helpful if they were actually configurable and printer friendly.

We're a small business with about 15 employees who work in five different states. After a couple of experiences where important dates and deadlines got lost in the email fray, we set out to look for a project management tool. Wrike was initially attractive because it seemed flexible and offered a competitive rate for a small group of folks. Once we signed up our main office did two training sessions and worked to get the rest of our team on board. While there was some initial resistance to trying something new, I can confidently say that after fours of being a Wrike customer our whole company could be considered Wrike Pros. We use the system to take notes for meetings, set up tasks (love the dependent tasks feature), manage projects and keep track of hours from contractors. Wrike has a lot of flexibility and they're always adding new features. In the future, I'd like to see font color options so you know who is writing what in the task itself.

Wrike is a good wee tool, and has been very useful for our business. It's very flexible, so users can use it as they want to without upsetting the overall process. For example, more visual people can opt for a canban style display. You can organise your tasks how you want them, e.g. tasks to be done today, or tasks due this week, or tasks from a certain person, and have all these lists display on your personalised dashboard. The only issues are repeating tasks are not smoothly handled, and they don't appear to have any plans to update this soon. Also, you can't fully rely on the system to notify you when tasks are due, so we are relying on calendar reminders in Outlook alongside Wrike. Without this, tasks easily fall through the cracks, as everyone's overdue tasks lists just fill up and no one is notified. You have to remember to check up on these tasks.

At my previous company, we used a project management tool to help keep our projects on track. It was a big livesaver so when I moved to my new job and we started looking into similar tools, I was really excited. Once we discovered Wrike, we found it met our needs (more so than Basecamp). It is really good for complex marketing teams - medium-to-large sizes, who have lots of proiects that involve lots of different people, and require a lot of tasks spread out among team members. It helps me stay on track and now I don't have to search through my emails to find out where something left off. The only downside is the reporting - it's not what we wanted (no calendar view of everything going on, a bit hard to see overdue by month etc.) but they are releasing new features often so we hope they look into it.

Wrike is an amazing tool. Since I started using it 3 years ago a lot of new functions have been developed and often they met an immediate need I had. But most of all I love the responsiveness. The few times I have chatted they have been enormously helpful, but being old school and not dot.com I am not so much into chatting. Good old emails does the trick for me. Every time I send them an email I get response within 2-3 hours and if more detailed info is required the team sets up a gotomeeting conference call. This way they can walk you through the steps you need to do t achieve what you need. Even if the exact solution does not exist (yet) they always have a work around that gives you an information or functionality very close to what you need. Considering that they sit in a totally different time zone than I do I am amazed with the fast responses and do enjoy working with their customer care team. Keep it up! Steph

Great product, especially working with distributed teams. The customer support is 10/10!!! And they are always adding new features. The major downfall is you can't print a Gantt chart of your project nicely.

When working with any powerful and flexible tool, I find that the power and flexibility are both a pro and a con. And, Wrike is both. We have been using Wrike for about two years now. My team (marketing production) mostly loves it but sometimes is frustrated by it. They love that they can go one place to find information about their work (as their manager, I like this too), they like that they can easily collaborate with team member and those outside the team. I suppose the one thing that I hear the most frustration about is related to ways to do things in Wrike and the time involved -- which in reality is true for any process and tool one might use to manage collaborative projects. Most recently, our favorite feature is Approvals which allows us to collaboratively comment on PDFs and images (jpgs, bmp, png, gif). Again, it is great to see all our comments in one place versus sending emails and then having to compile all the feedback. While we are using Wrike to facilitate agile marketing efforts I can see that this would work for any teams managing projects - for example software teams, remote teams, etc. Wrike is a great tool and they continue to roll out new features and functions.