Sylvia
I was trying to start a dating website…
I was trying to start a dating website and I have little to no knowledge of coding so for me it was all jiberish. I shopped around but I did not do enough digging because I purchased the platinum package and once I received it they stated it would be installed and it was within 24 hours but beyond that I did not get any help what so ever. I screwed up and did not know and I guess I unconfigured the whole website and when I asked to have them install it they told me it would be $79.00. Once you pay for the package everything else you have to pay separate for. I mean every single thing you have to pay extra for. All they did was kept referring me to the video tutorials and manuals to fix what I need to get fixed and that is because it comes with support with the package. That was the worse $300.00 I spent. You need a lot of knowledge for Word press. I would not recommend. Waste of money.
Response from WP DatingFeb 25, 2019
Hello Sylvia, We appreciate you taking time out of your busy schedule to write about us and express your grievances on how our products and services do not meet up with your expectations. The platinum package that you have bought from our store, comes with a one-time free service. One time free installation service includes the configuration of your site with our theme and plugin to make it look like our demo, which we have performed on your site and informed you after completing the installation as shown in the screenshot : https://snag.gy/mWO9SD.jpg, and we have completed it within a fixed period of time, please check the screenshot of the conversation with the dates at: https://drive.google.com/file/d/1002cQgYgHLGXo8k-jEY-gqXxKaht8lHZ/view?usp=drivesdk So after using the one time free installation service on your site, if you want us to re-install it again then you will need to pay $79. Also, We have been providing you a free supports with our plugin whenever you have requested. The steps for the configuration of your site with our plugin and theme is very simple, you will just need to use the given features to locate them at your required section or pages, and the features are can be controlled simply from the admin panel. Also, We have provided you with the complete documentation for using the admin features of the plugin on your site. Please feel free to contact us if you have been facing any problem with our plugin, we are happy to help you. Without letting us know your problem we will not be able to help you. Thank you,



