Djé van der H.
Lots of issues but tech support fixed all in the end
AFTER ALL TECH SUPPORT FIXED AND IS STILL FIXING ALL THESE ISSUES. SO FINALLY IN THE END I CAN SAY THAT I AM SATISFIED AND MY EXPECTATIONS UPFRONT HAVE ACKNOWLEDGED ACCORDINGLY THE PRICE-QUALITY BALANS OF THIS WP DATING PLUGIN. BUT FROM START THERE WERE TOO MUCH BUGS, ISSUES AND STRUGGLES WITH TECH SUPPORT MENTIONED BELOW. I am very dissapointed in this product wp dating plugin. Because I payed 269 USD, but I get lots of BUGs, I needed to send already 50 !!! support tickets for this and get unprofessional very bad support so most isdues still not fixed after almost 2 months. For almost every feature is needed an extra payed offered addon which are not inclusive my most expensive package. Besides lots of features depending on 3rth party plugins or account which are not free and charged extra too. Payment gateways can only be used by some random globally big payment providers which are not the best and not the cheapest in offering online payment methods. Furthermore the offered Themes and plugin are not developed accordingly WordPress conventional development standards. Lots of BUGs in languages without support to fix it, while they are managed by the most bad & worsed wp language plugin qTranslate and support only direct issues to them to solve. Zipcode system is developed generally while every country have an unique zipcode system and so unusable in for example The Netherlands. States from countries are not included and zipcode search only work in combination with 3rth party Google API and are not automaticly updated once in a periode with latest new zipcodes. States and Cities are not connected so this function only works right seperately and combinations are not possible to set. Also the coding quality is very amaturisticly, very big coding and so much outdated written in so very low quality so customizations very hard to realise without an external developer .. .. and than even for professionals hatd to work with. And so I can go on a little while and in other words:l his plugin is: A big joke, nothing to do with the WordPress system conventional concept and technical support even a bigger joke !! So if you aim to make a proffesionally dating site .. .. please reconsider if you will purchase this poor plugin !!
Response from WP DatingJul 11, 2017
Others plugin cost above $ 600. comparing other plugins, our plugin price is very reasonable and competitive considering the different features included in it. We think this is all about what you can make out of it. You can compare what another similar plugin provides and their cost in the market. We accept Paypal, Paypal pro, Paypal advance, authorize.net, Visa, Maestro, iDeal (with targetpay.nl), Bankwire, Cheque Payment and Stripe and ccbill as our payment options. Whereas we use iDeal for the Netherland which is one of the cheapest and best payment gateway. Talking about the theme, our theme is premium theme developed by professional developers with lots of hours spent on enhancing its usability and productivity. We make sure that it follows and adapt the WordPress development standards. We use and recommend qTranslate X because it is one of the widely used, reliable and free WordPress plugins so that our users don’t have to spend more on a Multilingual plugin. We want to make clear that we don’t have any hidden motive on using this plugin. The sole reason is for the benefit of users purpose. Everyone has a different perception about particular things. You might perceive in some way and others in different. Our coding is good enough it depends on how you benchmark your expectation. Wordpress is used by lots of users.Some find it a great platform and some don't. It depends on how you can utilize it. For eg, you can refer this link https://stackoverflow.com/questions/1481631/why-is-wordpress-considered-to-be-poorly-programmed We got 15 tickets per day from you and we have assigned our one support member for you only with high priority. As you know that there are also other tickets to reply but since you are facing a problem and we are getting high no of a ticket from you, our team's dedication was focused on you so we were able to respond to 15 tickets on a single day. If you think that doing this is a joke then we will look further into improving our support. Thank you,