WowpetsmartReviews of wowpetsmart.com

Worst company. Bought 3 toys all were destroyed in less than 2 minutes. I emailed straight away and several times since asking for a refund but everytime just get the stock reply please either choose the same items and pay for postage or spend more money on our rubbish toys that are useless. Don’t waste your time. Better off giving the money to a charity instead of these thieves. 1 star is too much.

I too wish I had of read the reviews here. Got 2 toys for my granddogs. They destroyed them in 5 minutes. Asked for a replacement. I had to pay $12.00 CDN for shipping. These 2 lasted 3 minutes before the head was ripped off. When you try to contact customer service they only send you the same auto generated email over and over. Terrible company

I ordered before Christmas- never received the product and didn’t get a refund despite multiple attempts! What a scam!

DO NOT BUY - SCAM! In their marketing they say the will replace if your puppy destroys. They’re emails, and all phone numbers are no good so customer service does not exist!

Do not order form this company. They say they have toys for aggressive chewers and I bought 2 toys. They were chewed up in less than 1 minute. Contacted their customer service, no reply. Contacted Better Business Bureau and Wowpetsmart did not respond.

Why didn’t I research first? Ordered, got tracking link that doesn’t work/fake and no parcel nor responses from company.

Dog toys described as indestructible and adverts claimed money back guarantee. Toys were really poor quality and the dog ripped them apart with ease. I contacted Wowpetsmart to complain and got no response.

I purchased the dog toys because they advertised them as tough, for hard chewers. This was of course false and my dog destroyed them in less than one hour. They are incurring in false advertising and charging premium prices for cheap products. The dollar store toys last longer. This is yet another online Chinese scam. Stay away from them.