WowpetsmartReviews of wowpetsmart.com

Ordered 2 of their 'chew proof' toys for my GSD. Lasted about 20 mins before the white fluffy guts appeared! Emailed customer service - no response. So much for their replacement guarantee

I placed an order before reading the trust pilot reviews. I sent numerous emails to their advertised support email address to cancel the order, none of which were acknowledged. It took three and a half weeks before I received notification that the goods had been sent. Just a few days shy of the date I could claim on my credit card. When they arrived they were not as indestructible as advertised. My dog destroyed them within an hour. My advice, buy from elsewhere

Definitely a scam. The toys I bought are not as indestructible as claimed, and they are TINY, especially for the price. And they took about month to get here. I am going to see if I can return. Based on other reviews, though, I think I'll have to eat the money I spent.

So far I haven’t had any correspondence from the company regarding my order and I was also charged for 2 toys when it was supposed to be Buy One Get One Free. I emailed about this and heard nothing ! I resent the email to same address and also sent it to another address I found online, again no response. I’m still waiting for a response and as such they have had my money and I’ve heard nothing since the order was processed. The phone number is useless too !!!

They make me give 1 star but DO NOT USE THIS SITE! They are thieves, plain and simple. I have repeatedly requested information about my order to received a copy of my order confirmation with no working lengths. I figured out by the tracking number on the confirmation which shipping company they supposedly used. A label was printed on February 6, 2026. That’s it. The shipment does not exist. Please do not fall for this company. You will be robbed!

Never received what was ordered after a month. No tracking information and now website is showing as not working/connecting and my NetGear is listing it as a dangerous site.

Appalling! Spent £33 on 2 suppozedly indestructible ducks and they lasted less than 2 mins. Emailed company several times and totally ignored

i wish i had read these reviews before i bought 2 indestructible duck toys which cost £13.50 each and a mystery box for £10.99 which stated there would be £119.99 worth of treat. (this should have raised alarm bells!) Order arrived eventually (2 weeks) but only after an email chase which i didnt get a reply to. Ducks turned up and the mystery gift was a small toy worth a fiver if that! the 1st duck lasted 3 minutes before he had it open and stuffing out. it is soft cotton that isnt going to stand up to anything. straight in bin along with the other 2 things as pointless giving him them as dangerous. an expensive lesson. do not buy anything from here!