Frederiksen D.
Thief's and con artists
Lying page. I wanted to check a price on a vase I had bought and stumbled across worth(less)point, who offered a free trial week if I wanted to see the price. My bank even locked my card, to make sure it was safe and they reserved a dollar, even it should be free. But I signed up and logged on, but still wasn't able to check price then it told only Paying users were able ro. So they conned me into making an account from which I can't get out, because there is no where to cancel subscription. 🤬 They tell you to go to my account and then it says it's a free account but nowhere to delete account or cancel subscription. I wrote support twice, I had NO answer and nothing indicating they have received my mail or will look into it or nothing. Also be very careful I found a place that said if one looked up more than 7 items they were also gonna be charged 🤬 just a warning. I only looked up that one thing with no result at all rather than a lot of anger and problems. I have asked to be deleted, yet if I open the page it still says welcome and knows my name and email and has my amcard number. STAY AWAY!!
Response from WorthpointJul 29, 2024
Hi Dorthe, Thanks for reaching out! We appreciate you taking the time to share your experience. We understand you're frustrated, and we're here to help. We see you contacted us on Saturday July 27th, 2024 and we’re really sorry for the delay. Our customer care team is unavailable on weekends, but we’ve already started looking into your case. We noticed the email address you provided isn’t linked to a paid account, so we’re digging a little deeper to figure things out. To speed things up, could you please reply to our email? We’ll do our best to get back to you as soon as possible. Thanks for your patience! WorthPoint Team [email protected]