Worldwide Wholesale Floor CoveringsReviews of worldwidefloors.com

Very happy with all aspects of my purchase

INSTALLER WAS GREAT PROFESSIONAL, CLEAN, PROMPT, QUICK

Excellent sales and installation people! Excellent product, fair price.

I wish you could give negative stars. We bought hardwood flooring from Worldwide through Costco. They came to our house for a sales call and met our two dogs. 3 months after installation, there are scratches all over the floor. They claim it's due to the dog traffic and we should have expected that. If they saw our dogs, maybe they should have recommended a different product. Our 20 year old engineered hardwood floors held up better then these are within a few short months. They do not stand behind what they promise. Multiple phone calls gone with no resolution. They told us they would look into what we could do to fix the scratches ourselves, and no follow up. Over $8,000 down the drain. Now we are seeing split boards. STAY AWAY FROM THIS PLACE!!!

I have used WWF when the kitchen was renovated. Kim helped me find the perfect floor to match my decor... I am very selective and I have searched many other flooring companies and could not find the perfect floor. The installation team showed up on time and did a great job, they finished in 1 day... the whole 1st floor. I have recently met with Kim again and she helped me select a wood floor for my master bedroom and sitting rooms. Again, she helped me select the perfect floor and I am looking forward to the installation in late January. Tip: Ask for Kim to help you, if she is not working, come back another day!

The carpet was short and they wanted to patch piece 3-4 pierces but even with that method was too short . There were no apologies . A staff of WW said she could not help me; she advised that I come back to the store and select a carpet in store. Only after asserting myself did WW do the right thing and got it installed. There was also a rebate for the wood flooring which had expired ; I found out by going to the manufacturer directly . I went to my salesman Jeff and he said there was nothing he could do . The matter was finally resolved after my writing a review of WW and on yelp . I thought this was a one off . After reading other reviews on WW, my experience seems typical . I would caution anyone from working with WW even though WW did eventual make good . The added stress of having to deal with all the issues on top of the normal stress of this home improvement is just not worth it . Certainly there are other carpet stores with better customer service . I gave 2 stars only because WW did credit me for my lost rebate offer and eventually got my carpet installed prior to the holiday .

I( have made several purchases at Worldwide and have been satisfied each time.

Great sales advice. Beautiful hardwood floor. Perfect installation.