Pat
Had a glitz, but they came thru!
Had a little problem with the order, but they worked on it and the carpet was delivered pretty much on time. Installation went well! Installers were very polite and accommodating....Would definitely buy again!
If you've never been to one of our stores, get ready to shop from the largest in-stock selection of flooring in New Jersey. At Worldwide, you'll find thousands of styles of wood, carpet, area rugs, ceramic tile, natural stone, vinyl and laminates to choose from in endless styles, colors and textures - and all at wholesale prices! There's no store quite like Worldwide, especially one that's open to the public. Visit our New Jersey locations in Edison, Fairfield and Lawrenceville.
Worldwide Wholesale Floor Coverings (worldwidefloors.com) has 385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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385 approved reviews, newest moderated first
Pat
Had a little problem with the order, but they worked on it and the carpet was delivered pretty much on time. Installation went well! Installers were very polite and accommodating....Would definitely buy again!
Peggy
The workmanship was excellent, however, I have had on order now for 3 weeks for molding that is required to complete the job. I have not had any follow-up with the store and the job is still not complete.
edward
Great experience from selecting to final installation.
Laurie D.
To make a long story short, it was discussed with the installers as to where the seam should be placed. It was already discussed with the salesman, so enough carpet was ordered. The installers apparently did not care what I wanted and put it where they wanted to. The door was closed to the bedroom so I did not see the carpet until it was done. I emailed the salesman (no response) and filled out a feedback form to Worldwide (no response), so I'm guessing they just don't care about customer service once they have your money. What I have learned from this experience is to watch what your installers are doing to make sure it's done your way!!
Eileen
Staff was very friendly and knowledgeable. Installer went above and beyond to ensure that the carpet was installed in the most efficient manner. I would recommend Worldwide to my friends and family.
Diane
I am very happy with my rug and the installation. However I am a little unhappy about the communications between the company and myself. One was a billing issues where credit for pre-measuring was not automatically applied to my bill (and I only noticed it weeks later) and the other was that I was never notified when the carpet arrived so installation was delayed by quite a bit since I had to call to find out the status of my order - and the only time it could be installed was when I was on vacation. The sales rep apologized for the lack of notification but the amount of follow-up on my part cost the review one star.
Response from Worldwide Wholesale Floor CoveringsJul 20, 2015
Diane, Thank you for your review and feedback. I apologize for the lack of communication that you mentioned. We will be reviewing why this occurred to ensure it does not happen in the future. If there is anything elseI can do for you, please do not hesitate to ask. Darren Braunstein Vice President Worldwide Wholesale Floor Coverings [email protected]
William
Good one day instillation of hard wood floor in large bedroom.
glenn
Have been a costumer for over 17yrs - The staff & installers are great to deal with. Would recommend them to anyone.