World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop reviews

398 approved reviews, newest moderated first

Noa P.
Nov 6, 2025
Awful service
Awful service! Order lost, replacement never arrived, and now they ignore all my emails.
Response from World Rugby ShopNov 24, 2025
Hi Noa, We’re sorry to hear about this experience, but we’re not able to locate any order or email history under your name. It’s possible you may have interacted with a different site using our name or branding. To help resolve this, we’ve sent a request for more information through Trustpilot—once we receive those details, we’ll do everything we can to assist. Jess World Rugby Shop
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Cam
Nov 3, 2025
Good Stuff
Customer Service and order processing were timely and communicative
Response from World Rugby ShopNov 24, 2025
Thanks, Cam! We’re glad to hear our team delivered with clear communication and on-time processing. Appreciate you taking the time to leave a review. Jess World Rugby Shop
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Mira
Oct 7, 2025
Great Sales Team!!
Jasmine helped us order new balls for our rugby team. It was a very smooth process and we were able to get a discount as well as use our tax exemption without any issues. The balls came so fast so we were able to use them much sooner than we expected! She also followed up just to make sure everything went well and to see if we needed anything else.
Response from World Rugby ShopNov 24, 2025
Thanks, Mira! We’re so glad Jasmine could support your team and make the process smooth from start to finish. We’ll be sure to pass along your kind words to her—she’s a star! Jess World Rugby Shop
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Lauren P.
Sep 11, 2025
Good training balls and match ball
Balls were of good quality, the sales rep was incredibly helpful in the sale. I will be buying again!
Response from World Rugby ShopNov 24, 2025
Thanks so much, Lauren! We’re glad to hear the balls worked out well and that our team was helpful during your purchase. We look forward to helping you again soon. Jess World Rugby Shop
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Christopher K.
Sep 10, 2025
Quick & professional responses
Quick & professional responses. Helpful with specific requests
Response from World Rugby ShopNov 24, 2025
Thanks, Christopher! We’re glad our team was able to support your request quickly and clearly. We appreciate you taking the time to leave a review. Jess World Rugby Shop
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MICHAEL C.
Aug 6, 2025
Great service and timely delivery
Great service and timely delivery. They did great and we got exactly what we asked for.
Response from World Rugby ShopNov 24, 2025
Thanks, Michael! We’re glad to hear everything arrived just as expected—we appreciate you choosing World Rugby Shop. Jess World Rugby Shop
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James W.
Aug 1, 2025
Very helpful and understanding sales reps
The sales rep was very helpful, and worked around our needs. She ensured that we got top quality gear for a price within our budget, and we are sure to shop at World Rugby Shop again!
Response from World Rugby ShopAug 6, 2025
Thanks so much, James! We’re glad to hear Jasmine took great care of you—she’s a star on our team and always goes the extra mile. Appreciate you trusting us with your gear needs, and we look forward to working with you again soon! Jess World Rugby Shop
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Fonz R.
Jun 26, 2025
WRS is always a pleasure to work with
WRS is always a pleasure to work with! Responsive, understanding and overall awesome! Shout out to Jasmine H and team for helping me order some gear for my alumni weekend, getting it right and processing it quick! I recommend World Rugby Shop for any and all of your rugby needs!
Response from World Rugby ShopAug 6, 2025
Thanks so much, Fonz! We’re always happy to help, and I’ll be sure to pass the shoutout to Jasmine. I know she’ll love hearing this. Hope the alumni weekend was a blast, and we appreciate you trusting us with your rugby gear once again! Jess World Rugby Shop
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