World Rugby ShopWorldRugbyShop.com was founded with a simple mission in mind- make it easy for people to get the gear they need to be a part of rugby. That's it. And we are working hard every day so that no matter if you are a player, fan, coach, or referee there is something for you here so you can connect with the game you love.
World Rugby Shop (worldrugbyshop.com) has 398 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Johan P.
The tracking number for these items is RP028578448LV. .Use the link below to see the status of your shipment: It was sent from the Latvian mail on 18 November....still have not received anything.....But I also cannot track where it is now.....why?
Ronald
The return policy is a joke, you spend the money and have to repurchase the product before you receive credit. It took for ever for the return to see my charge card.
Response from World Rugby ShopJan 18, 2019
Ronald, Sorry you had issues with the return process of the All Blacks shorts. I hope you have received the new pair of shorts and are enjoying them.
Bla
Package sent through FedEx which uses USPS for normal deliveries. Package never arrived at correct address despite saying that it had arrived. Called USPS and they said they couldn't do anything about it. Complete bs.
Response from World Rugby ShopJun 12, 2018
Roland, Sorry for your issues. Our system shows the package was delivered last Friday? Have you contacted customer service? I can help work through the problem with you? I'll send you an email to the address listed with the order. David F
Daniel
Their customer service frequently sucks
Response from World Rugby ShopJun 6, 2018
Sorry to hear you have had bad customer service experience. We have worked over the past 6 months to improve. Thanks for your comment/suggestion. I hope you did not have any issues with your latest order. I have sent a $10 coupon to the email address with your original order. David F
Peter T.
i recieved the wrong product and so now that i am in college in canada i will no longer be reciveing the jersey until christmas. when i notified customer services of the mistake it was dealt with pleasantly and the mistake is currently being fixed
Response from World Rugby ShopSep 9, 2011
Please accept our apologies for the error in your order. We strive for a perfect shopping experience: every order on time and delivered as promised. On rare occasions, we may not get it exactly right. When that happens, we will work with you to make it right. If you ever need further assistance, just call us at 1-800-874-1001. We always love hearing from our customers!
