World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop reviews

Showing 7 reviews with 3 stars · Clear filters

Sarah
Nov 21, 2018
Wish the site was more mobile friendly.
Wish the site was more mobile friendly.
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Marty
Sep 19, 2018
A little hard to navigate since you…
A little hard to navigate since you updated it in the replica area
Response from World Rugby ShopSep 21, 2018
Marty, Thanks for the comment. I will request this area of the site be reviewed so we can consider changes to make the site user friendly. Glad you found the Chiefs and Crusaders gear, especially the great looking singlet. David F
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Sophie
Sep 10, 2018
I ordered a pair of rugby shorts and by…
I ordered a pair of rugby shorts and by my own fault ordered the wrong size, and then I called customer service to see if there was a way i could exchange them and still use my coupon, and they said there would be no problem as long as I returned them first and just ordered them again. I then got refunded an amount way less than what i paid for the shorts.
Response from World Rugby ShopSep 10, 2018
Sophie, Sorry for the issue with your order. Let me get with customer service to determine the issue and I will email you on the email used with the order. We will definitely refund you the full amount of the shorts. David F
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Jon
Jun 23, 2018
I ordered cleats in my normal size but…
I ordered cleats in my normal size but they were too small and didn't fit.
Response from World Rugby ShopJun 27, 2018
Jon, Thanks for your comment. I have let the copywriting department know so they can make adjustments on the description to help future customers. I have sent a $10 gift card to the email with your order. David F
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Robert
Jan 24, 2018
I'm a resident of North Carolina so I …
I'm a resident of North Carolina so I have to pay tax on my purchases from World Rugby Shop. If I didn't have to pay taxes I would rate 5 🌟.
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Dr E.
Jan 17, 2018
Website is good,
Website is good,, enjoy emails, disappointed in team sales and team websites.
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cd
Mar 15, 2016
Expensive shipping; can use only one filter
I bought over $200 worth of goods from this shop and they still charged me shipping. That's outrageous in this day and age. Most places offer free shipping if you spend over $50. Also, they have a good selection of items but you can't display them using more than one filter. So it's either "firm ground" boots OR "adidas" boots, not "firm ground" AND "addidas" boots. This is a pretty poor oversight. Hope they fix it.
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