Work Van EquipmentReviews of workvanequipment.com

Work Van Equipment reviews

579 approved reviews, newest moderated first

Alex
Dec 20, 2019
Ladder rack came as described
Ladder rack came as described. Easy to install and sturdy.
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Sam Catania P.
Dec 19, 2019
Excellent
Excellent service!
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Adventure F.
Dec 16, 2019
Quick delivery
Quick delivery. Package was received in good shape and all the parts we needed were included. Self installed pretty easily. Great price and Great product.
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KJ
Dec 16, 2019
Fast service and the product came…
Fast service and the product came perfectly in tact and as expected!
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customer
Dec 12, 2019
Very well made products and fast free…
Very well made products and fast free shipping.
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customer
Dec 10, 2019
I was not happy with the delivery
I was not happy with the product delivery. Items were both damaged. WV did send me another one free but it also came damaged.
Response from Work Van EquipmentDec 11, 2019
We're so sorry to hear your replacement was also damaged! Please contact us with photos so we can assist your further and send feedback to FedEx and the warehouse who shipped it so we can prevent this from happening in the future. We're always here to help.
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DENNIS
Dec 10, 2019
when ordering I was prompted to call…
when ordering I was prompted to call customer service and speak to him on the weight of my order ( enough to outfit 3 Dodge Promasters ) Sorry do not remember his name But he was very helpful and even saved me money on my shipping cost the first shipment came earlier than expected which was great !!! I decided I needed another 32'' shelving unit so place that order and I guess the only complaint I would have be against FEDEX the last order from which was one 83LB. box looked as though it went through a tornado I had some damage but not enough for me to turn in a claim , was able to manage through WVE 1 , FEDEX 0 . Thanks.
Response from Work Van EquipmentDec 10, 2019
Thank you so much for your feedback and your kind words. We're terribly sorry about the issues you encountered with FedEx. Please don't ever hesitate to get us involved to deal with the headache of a claim for you. All we typically need are some pictures, and we'll handle it all from there. Due to the size of the tall shelves, it may be in our customers' best interest to ship these on a pallet going forward. Thank you so much for your business and for taking the time to let us know where we can improve. It truly is helpful. We'll be emailing you shortly to welcome you to our VIP program for free shipping on all future orders more than $2,000.
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Hi-Line F.
Dec 5, 2019
Excellent customer service
Excellent customer service. Will be ordering from them again.
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