Joyce P.
Fantastic Service and Results
The service Wordsteam has provided us is top-notch as well as the results obtained.

WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.
WordStream (wordstream.com) has 566 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Boston, Massachusetts
Excellent

Sales & Marketing · Winchester, Massachusetts
Excellent

Sales & Marketing · Boston, Massachusetts
Excellent

Sales & Marketing · Woburn, Massachusetts
Excellent
566 approved reviews, newest moderated first
Joyce P.
The service Wordsteam has provided us is top-notch as well as the results obtained.
Lisa
We started using wordstream a few months ago not really knowing if it would save us time. It not only saved us a ton of setup time for our campaigns but it has helped us in proposals for prospecting to new clients. We cannot say enough how wordstream has helped us!
Eric P.
It has been a pleasant experience working with Wordstream, its platform is easy to understand and we have been able to see how our budget has become more efficient, obtaining higher quality leads. I recommend Wordstream 100% Eric P.
WAYNE K.
I started working with Wordstream because I didn't know anything about PPC. They were patient, understanding, and informative. They have helped me become an intermediate user of Google PPC campaigns, and to understand the strategy behind them. Thank you, Wordstream!
Michael L.
edit: Replying back and saying "read the fine print" isn't customer service. Why did you bother replying? You sell air. Why put in your contract 30 days notice to cancel when you sell software you can simply turn off? Because you know people don't read the fine print is why, and you want to take advantage. That's the entire reason i wrote this review to tell others about your crappy policies. I requested service cancellation. I was billed Dec 25th. Requested cancellation Jan 7. There is no way to cancel service from within your account which should have been the first red flag. So I requested cancelation through their customer support. I was told "my request was received" but then you are forced into taking a call from their management to try to push continuing with their service. I didn't take the call and was greeted then with a follow up email asking me to call them. I told them to just cancel the service. Then i received another email saying I will be billed again on Jan 25th for another month of service and my account will be shut down on Feb 25th. I wasn't asking for a partial refund for the 2 weeks I used starting Dec 25th. I was happy to pay for service through the 25th of January. No problem. But to then bill me for another month of service when I clearly have no intention of using it. Buyer beware.
Response from WordStreamJan 17, 2020
Hi Michael, Thank you for the feedback on this issue. As per your contract and our cancellation terms, you may cancel your subscription 30 days prior to the next monthly billing date. As stated above, you were billed on 12/25/2019 and submitted your cancellation request on 01/07/2020. Unfortunately that was not within the 30 day window prior to 01/25/2020, hence why your last invoice was billed on 01/25/2020. Our apologies for any confusion on this matter. Please reach out to [email protected] if you have any additional questions or would like to discuss this directly!
Beth R.
The tool is amazing! It's easy to navigate, intuitive, customizable, and most important, effective! Since I started using WordStream, my spend has decreased and my conversions, clicks, impressions, and CTR have increased! My account rep is super helpful in our meetings and is quick to respond to emails.
Linda K.
WordStream makes it easy to quickly get started and optimize search campaigns for measurable, quality conversions right from the start. Their team of experts works along with your team to advise and oversee progress. This has given us the ability to train newer strategists and easily manage several accounts. Also love WordStream's reporting tool, 20-Minute Work Week, and easy-to-use interface. This is hands-down my favorite marketing tool and product partner.
Madina M.
I would say I have beginner to intermediate skills at Google ads, but with WordStream, I was able to catch some important tweaks that helped improve our campaigns. Their 20-minute work week is just a lifesaver!