Sian M.
Easy to use and improved ROI on many of…
Easy to use and improved ROI on many of our accounts.

WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.
WordStream (wordstream.com) has 566 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Boston, Massachusetts
Excellent

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Excellent

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Sales & Marketing · Woburn, Massachusetts
Excellent
566 approved reviews, newest moderated first
Sian M.
Easy to use and improved ROI on many of our accounts.
Debi M.
Wordstream were friendly to deal with with great customer service and the weekly prompts are a fantastic way to stay on top of PPC - we have already seen an uptick in conversions after one month - Deb, Boxcitement Subscription Boxes
Shihan C.
I love WordStream because of the easy workflow, rich features, and easy tracking. I am able to create my ads faster and understand them better. I also love the call tracking feature. I automatically get emailed when a new lead calls in.
Amanda K.
Easy way to bring actionable insights to the top. Plus, you can then take action all without leaving the platform.
Carly
I have had Natalie as a WordStream “trainer” and I have appreciated her help so much. She has walked me through any process I need clarification on, given me inside scoops and tips to reduce my clients’ monthly spend with more CTR! I’ve learned Ad Words more through WordStream and Natalie’s help than through Google Ad Words itself! Thank you Natalie! :-)
Dan N.
Wordstream has been a great partner this far. Their team has been able to take the heavy lifting of PPC management off our plate so we can focus on strategic management. There have been a few hiccups out of the gate but that's to be expected within the first 90 days.
KP-Thailand
Horrible Experience again. More fool me for backing us a second time. We first used Wordstream in 2013 for twelve months; we wanted to bail at ten, so we paid them one month and left. Late 2018 we need assistance as we were just too busy, our market was changing, and we were about to launch a new, so we tried them again. As others have said, they were great starters, big talkers and promises, and we knew what to expect. Honestly, I'm not sure why we tried them again as our site was scoring over 93% already. This time we last six months and are currently in dispute with them. Their consultant never followed us up, so we have missed months but charged the consultant fee. The interface/dashboard has stupidly out of date information and stats, sometimes up to 6 weeks old. The recommendations by the Wordstream system mirrored the Google Ads recommendations several times, making us think all they do is 'scrape' the information from Google and display it in the Wordstream dashboard. The 20-minute workweek made the same recommendations week after week and suggested the same keyword bid increase as the 'quality score' was good. Again, the same suggestions as Google. It's a ripoff, and you will feel it when you use this system. The Wordstream system can't handle foreign currencies. We used their Facebook interface, imagine my shock when we set up the system in Thai Baht as 1,000 a day, and Facebook started charging US$1,000 a day. I pointed it out and was told 'we'll look into that' There were other issues, but overall Wordstream FAILED to deliver what they promised, and their software is DONE. Google tools are way more accurate and now more straightforward to use. Don't waste your money with Wordstream. Take the time, do a few tutorials on YouTube and you'll do better than the Wordstream recommendations for sure. Very disappointed!
Response from WordStreamJun 6, 2019
Hi Kristian – We’re so sorry to hear about your experience, and thanks for providing your feedback. This experience with our software and support isn’t typical. We truly value our customers and are dedicated to supporting their success and providing the best tools we can to grow their business. We hope you’ll get in touch with us directly with any further questions. Best regards, The WordStream Team
Luis
wordstream is great and help you a lot with the quality of your ads. 100% recommended. Nicole help me a lot to setup and improve my ads account.