WordfenceReviews of wordfence.com

プレミアムサポートは本当に親切で助かりました。セキュリティ対策のためWorddPressのログインページを動かしてしまったことが原因でログイン出来なくなって困っていました。レンタルサーバー会社に頼んでも助けてもらえず、ウェブサイトを作り直すはめになるところでしたが、Wordfenceのサポートの方のお陰で難を素早く切り抜けることが出来ました。現地は夜中の時間でしたがすぐにご対応頂きログインページを動かすべきでない理由までご説明頂きWordfence のTwo-factor authenticationに変えて今は安心です。このようなサポートが受けることが出来ることを考えると本当に価値がある製品です。ありがとうございました。

There is good and there is Elite. Sometimes you hear so much hype about a product and you wonder. But let me tell you, not only is Wordfence THAT good, it totally stands in a class all on it's own. I marveled about detailed and how intricately layered this app is while all at the same time as easy as activating it and you're good to go. But what got me to do this review is the OUTSTANDING support. Wow. Hats off to Scott Miller! Mark and Ram, please give this man a raise! Not only was he extremely knowledgeable and helpful, he went the extra mile(s)! In the current world we live today, people like Scott make all the difference! Thank you Scott. Thank you Webfence. For me, going premium was the easiest decision in a long while. I could use all the security I can find.

Great support and an awesome product. If you are running Wordpress you MUST have this plugin. Running Wordfence for years and have never had a site hacked. These people know their business.

Great response time. Didn’t give up and pass it off to someone else.

Having researched and trialled various security plugins Wordfence wins hands down each time. All our websites are running Wordfence Premium and this plugin has served us very well for several years and the support team are second to none. As a small business there are an array of tasks to take care of and it is a very small price to pay for Wordfence Premium to take care of an extremely important task and is worth every penny. A reliable security plugin is paramount but it goes without saying this must be backed up by a good technical support team who can assist you when there is a problem. The Wordfence technical support goes beyond the call of duty and their knowledge is very reassuring when things go awry with your website. Phil provided an excellent service giving us the confidence we are with the right people who really know what they are doing and can explain and assist in a very succinct, knowledgeable and helpful manner. Having numerous plugins running on a WordPress website can result in all manner of conflicts, never mind issues that maybe caused by the hosting services used which can be a nightmare to unravel without the right technical support at hand. Wordfence not only protects your website from being hacked but provides a wealth of advice and excellent technical support when needed. Thank you very much for providing such a good service.

Serious issue? Who cares! I contacted 14 hours ago to inquire about suspicious activity. I have received three obtuse replies from wordfence as my site sits at risk. I will no way receive support for I'd imagine another ten hours. So I hope the party who wanted my info enjoys it, since warning wordfence as I saw this coming wasn't an issue they seemed to care about. I see below they replied. It's nice to learn the answer to my question first came to a public facing page and not to me. We are now 30 hours into the issue and a simple feature cannot be explained to me. Rather than fixing my issue they were concerned with their outward facing image. Excellent service. Just tops. I'm four replies deep! Shall I enlighten the public as to how I re-iterated everything the day following the incident since clearly nothing was checked then? it is 11:18 AM on 3/4/2021 ET for reference.

It's the best security plugin for Wordpress out there, period. It's constantly updated, gives you options to fine tune, and is very comprehensive and yet easy to use.

Had an issue of what I thought was a Wordfence conflict with my theme. Support (Premium) got back to me right away and walked me through some steps to check where the problem was. Wordfence turned out to not be the issue, but I wouldn't have found that out without their help.