James
Great plugin
Great plugin, protect our site, is easy to work with, and has great customer support. I would recommend for every small business that they run their own website as well as 3rd parties.
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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James
Great plugin, protect our site, is easy to work with, and has great customer support. I would recommend for every small business that they run their own website as well as 3rd parties.
Ken
I had a problem when traffic increased by over 1000% in 24-48 hours on my client’s website - brute force attacks from 2 regions. I upgraded to Wordfence Premium which allowed me to address some of the issues. The turning point was when I reached out to Wordfence technical support, The response I received was very prompt, absolutely first class. Adam the Customer Support Engineer knew precisely what actions I needed to take to fine tune the settings and gave me accurate, clear and easy to follow steps to address the issue. A huge thank you for the totally professional support I received
Ana S.
I've always used Wordfence and they really do offer a great service. Before I used the free version of the plugin, but a couple of months ago I opted for the paid version. Today I had a problem, very important and my problem was resolved in 10 minutes. I wrote in the Wordpress Wordfence forum and they responded instantly to give a solution. I was finally able to fix the problem by following his prompts. I appreciate the predisposition and concern that Wordfence has with respect to its clients. Without a doubt, both the engineers and the entire Wordfence team work wonderfully, and communication between them is immediate. A highly recommended and necesary plugin, with a magnificent technical service. Thanks for your work and for your help, especially to Adam G. Ana S.
Chris J.
Needed some tech support on Wordfence tonight and submitted a new online request. Absolutely amazed to get a response and resolution within just THREE minutes. Fantastic support from Tim Cantrell, top man!!! Thank you again for a world-beating response!!
Response from WordfenceAug 9, 2021
Thanks so much for your kind words! I'll make sure and share these with the team.
Senthil
The right team to help for WordPress User
Response from WordfenceAug 3, 2021
Thanks for the kind words, Senthil! We appreciate the support.
Schain
I needed help with installing the plugin and having it activated. The member of the team that helped me was amazing. Extremely caring, professional, and knowledgeable. The experience was amazing and I would definitely recommend this company.
Response from WordfenceAug 2, 2021
Thanks for reaching out and sharing your experience! It's great to hear that our Customer Support Engineer team was able to exceed your expectations. :)
Anna A.
Defiant has clearly got the secret of what it takes to be the best on the market: outstanding quality of the product; super dedicated, highly trained and customer-oriented support; active research and development to be always on the front foot. Wordfence ticks all the boxes - you can't ask for more. Customer support by the Lead Engineer is absolutely stellar. I give them 10 out of 5 ! :-)
Response from WordfenceJul 16, 2021
Thanks for the review, Anna! We're so glad we've been able to tick all of those boxes, and we're grateful you entrust your WordPress security to Wordfence.
ARTHUR R.
This company //service allows you to block countries and individual IP addresses. And its EASY to do. I got them after being hacked by evil people from other countries. No problems with them whatsoever. I am thankful for them.
Response from WordfenceJul 12, 2021
Thanks for the review, Arthur! And thank you for using Wordfence.