John N.
Fast resolution for a license migration issue
I had a license conflict after migrating my website to a new host. Phil from support was incredibly helpful and resolved the issue very quickly. Great service!
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing412 approved reviews, newest moderated first
John N.
I had a license conflict after migrating my website to a new host. Phil from support was incredibly helpful and resolved the issue very quickly. Great service!
Con “Condal” D.
Never had any issues, and support was there to assist when required
Response from WordfenceNov 7, 2025
Thanks for taking the time to share your experience with our plugin! We're happy to hear everything has been working smoothly, and feel free to reach out if you need any assistance going forward.
IDEM S.
My deepest gratitude for the support I received in terms of assistance, precision, kindness, and great professionalism. Thank you.
Response from WordfenceNov 7, 2025
Thanks for taking the time to share your kind words! We appreciate your feedback and are delighted to have been able to provide the support you needed. Feel free to reach out if you need any assistance in the future.
Ned
Due to personal circumstances, we forgot to turn off the auto renewal of our subscription, and the payment went through. We reached out to the team at Wordfence, and they had no hesitation in refunding us. How impressive is that! We will be back.
Response from WordfenceNov 7, 2025
Thanks for taking the time to share your experience! We’re happy that we could help, and we look forward to having you back when you're ready!
A.S. A.
They've been great! I locked myself out and they responded SO FAST and they've been great at blocking hundreds of brute force attacks and then some. Highly recommend! I'm on premium.
Achmed
A very swift reply and good ideas to resolve the problem. A good friendly manner - Phil is a star !!
Outfitters
Their Premium support is well worth the money! They replied quickly and found my solution quickly. Thank you WordFence!
Alexandre T. G.
The team at Wordfence is wonderfully prompt clear and efficient!