WootReviews of woot.com

This company is run like 10 high school sophomores are in charge. They try to be so clever at every turn, with puns and innuendoes. Even when addressing problems. I have ordered 8-10 things over the years and had problems with half I'd guess. They aren't above selling used or open box items as new. Take a long time to ship. Take a long time to refund your money. Just hasn't been a good consistent experience for me. I finally unsubscribed from their emails not wanted to be tempted to ever order again from them.

This company is terrible at customer service!!!! I dont know how they are affiliated with Amazon ..I have not recieved product i ordered and woot hasnt responded to emails after 2 weeks

Product was not working properly. I tried to contact woot surport with no luck. I did this 5 times. I used woot because they are now part of Amazon who I love. Made the bad mistake by using woot. Now I have a damaged item and can not return. Great job Woot now I know why your rating is so low.

People from this company Hr approached me to give job, by just making payment from my card and I will get commission on this. Such a fraud. They just want to loot your money.

I ordered an iphone 12 pro (blue) from Woot on 12/2/22. Yesterday, I received a package from them with a green iphone 11. The only way to contact them is to write them a letter or email them. I emailed them yesterday as soon as I saw it was the wrong phone and their page says they will respond within 24 hours. Several hours later past the 24 hours and no response. I have emailed their customer service and their feedback page. I was hoping to have a new iphone before Christmas and the only way I can see that happening is to find one on Amazon or eBay. When I do hear from Woot I am sending the phone back to them and getting a refund. With such lacking and poor customer service, I won't be ordering from them again and I recommend that you don't either.

I placed an order for a laptop today. After I ordered I got a fraud alert from my credit union NFCU. Woot order was made thru my Amazon Prime store card. Woot attempted to charge my Amazon card and amazingly my NFCU bank card too. Double dip for 1 purchase? Order cancelled and hopefully without a hitch. No more woot for me.

I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.

I bought a 1200 USD laptop. 3 days later it has not shipped. No reply to email. 15 minute hold on phone and got disconnected