WootReviews of woot.com

I ordered two pair of shoes from woot.I received two cans of protein drink mix instead.when I requested a refund they refunded one pair of shoes.

I purchased a used device from Woot.com for my father who needed a new phone. Seeing that it was an advertised as an Amazon company, I believed it was trustworthy. As can be seen in the attachments, the phone is labelled as "fully unlocked". When my father and I were setting it up using a Mint sim card we tested in other devices including my own and confirmed it to work yet it would not connect to the network in the device purchased from Woot. We contacted Mint who made us aware that the device was not unlocked and that we would have to contact the prior carrier to unlock the device. This is not only not possible since I have no way of getting this information, but I purchased the device assured from the listing that it was unlocked. This is not a case of my dissatisfaction with this purchase for any other reason than that this item was falsely advertised. As this is common (I was unaware of this when purchasing, as again, I believed they were reputable based on the association with Amazon). I simply want a refund and will happily return the device as well as the device was falsely advertised and is completely unusable not only to me but to any other purchasers. Communication with this company has failed via their customer service as well as via their forums where staff have behaved unprofessionally which citing Trustpilot again is a clear theme with this company.

Ordered something that arrived missing pieces. Impossible to get through to Woot for help.

I have to say that I had an amazing experience with Woot!. I ordered 3 pack of shorts and listened to suggestions to order a size bigger than needed. Well, they ended up being way too big. I contacted Woot customer service and asked for an exchange to a smaller size. The next day, They emailed me back and offered me a full refund and to keep the shorts and either donate them or use them. The also gave me a $10 off coupon for my inconvenience. I will definitely keep being a customer of Woot!

Unauthorised attempt to take money from my credit card. Bank stopped the payment, never heard of this company, clearly a scammer.

Bought some men's clothing just 2 weeks back & they of so poor quality that I couldn't believe it. Their website is not letting us to make a return too. khaki pants literally tore up just after a wash & shrunk too much. I wouldn't even give one star for this website.

Would not recommend buying anything from here. I ordered a pair of earbuds that were recertifided. I understand they were bought and sent back. They didn't work for me either, so I sent them back only to have it take 2 weeks to get an email saying refund was processed,but nothing was added back to my bank account. Still waiting for my money I paid for broken earbuds

Sent me wrong product and incorrect product was in absolutely disgusting, disease ridden nasty shape, then offered me a partial refund to keep it to offset their return shipping cost. Ruined my Valentine's day surprise with false promises. Atrocious quality, people, processes. Do not shop here. Protect yourself from these fraudsters. It's been ~2 weeks and I'm still fighting to get my money back.