WoosirReviews of woosir.com

I have the bag, and the bag itself is not that bad, however it is a bit small for my needs and I do not think the bag will last very long. I requested a return slip long before the expiration date and I never received anything from them. This is the 1st and only correspondence I have gotten since getting the bag.

I only ordered this product from woosir because the website said 7 days for the item to be delivered. It didn't get fulfilled almost 14 days after ordering. No notification that it was being shipped from Hong Kong, although the company website said the address was in Tennessee. I saw similar items on Aliexpress for half the price with free shipping and would have arrived in the same time frame. I was willing to pay extra for an on-time as promised delivery, unfortunately this did not happen.

Nice, product. It took a little time to get it shippped I think due to vacations they said.

I recently purchased a bag from Woosir only to have one of the main zips break within one day. I had to get it repaired locally however no one would match the same zipper colour or type so now there is one zip that doesn't match the rest of the bag. I got reimbursed for the cost however this didn't negate the fact that my brand new bag broke within 24 hours and the new zip is a constant reminder to this fact. Additionally I paid for my initials to be engraved however this is not centered on the pouch and is just a testament to the poor quality control that is in place. I was offered a tote bag for my troubles however as I live outside of the USA this was retracted. Overall the customer service was barely adequate, the bag is overall good quality (so far) however I am constantly reminded of the poor quality control in place.

Delivery took a lot longer than anticipated but I am very happy with the product

I ordered a school backpack that my daughter loved off of the website. I did receive a backpack, but it was not the design that I ordered and my daughter did not want it. I then reached out to customer service about the mistake and was told that the design that I ordered was not available. I messaged back that I did not want to keep the backpack and was told that I would be given back $10 if I would keep it. I responded that I was not interested in keeping the backpack and would like a full refund. I have not heard back from customer service. I would still like to return the backpack. I will not do business with this company again.

I really love my cross body purse, especially the wide comfortable strap

I found this company while looking for a dopp kit for a gift. Beautiful brown leather bag that appears to be excellent quality. My dad loves it! Will definitely order more from woosir in the future! I needed to contact customer service and received a helpful & timely email!