WoopShop.comReviews of woopshop.com

Response from WoopShop.comMay 21, 2020

Hello Valued Customer, We are sorry for the unusual delivery delays, but as you know coronavirus pandemic has an impact on the logistics. Please understand that the courier is responsible for the tracking number status update. If you could contact our customer support team, they can update you about your package and help you to track it. We are sorry again for this unusual circumstance and thank you for your understanding. Regards, WoopShop.com

Response from WoopShop.comMar 29, 2020

Dear Valued Customer, Thank you for sharing your feedback. Your comment is noted. Our team is working hard to reduce the delivery period and find solutions to speed up the process with the carrier but the delivery might be delayed due to processing times in postal or Customs office or during some circumstances as this period of Coronavirus COVID-19. We appreciate you feedback again, and we'll take it seriously to improve the performance of our services. Stay Healthy WoopShop.com

Response from WoopShop.comJan 15, 2020

Dear Georgi, Thank you for the feedback. Please understand that shipping speed is depending on the courier and delays might happen by customs, holiday, logistics and local post office which we have no control over. Our logistics team is always working to improve our shipping service to ensure a better shopping experience. Again, we appreciate your feedback and hope you a better shopping experience next time with a faster delivery period. Thank you for your understanding and support. Best Regards, WoopShop Team

Response from WoopShop.comDec 21, 2019

Dear M. I hope you're doing well. Our customer service role is to answer every customer question within a maximum of 24 hours and this is monitored by top management in our company. I hope you check the spam folder if you're unable to find the email in your inbox. In addition to the email or the contact form on our contact page, you can reach our customer support team with a live chat so you can get an answer even faster. For your assistance or if you have any questions, feel free to contact your friends in our customer support team at any time. Best Regards, WoopShop Team

Response from WoopShop.comDec 19, 2019

Dear Tara, I hope you're doing well. Thank you for taking the time to provide such a kind and enthusiastic review. We certainly appreciated hearing it. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services. We appreciate your feedback and hope we give you better shopping experience. If you have any queries, please feel free to contact your friends at our customer support team anytime. Best Regards, WoopShop Team