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WoopShop.com (woopshop.com) has 153 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Linda Padilla- S.
I was ordering my Maca root from this site even have the app and account and they use to deliver it to me with no problem now when I make an order they accept my money but return it in couple days and I don’t know why. I had emailed them and haven’t received no reply back. I will like to know why they denying my order after they accepted my money
Ivy.S
The product I'd ordered for was from the advertisement I'd seen, however, when I received it, I wasn't expecting to see a similar product under a different company's name. I've used the cream for a few days now and I'm glad to say that it keeps my face moisturized through the day. It also feels good with make up on. So to say, the product has met my expectations however, the probable issue here is the false advertising. Please use the name of the products you sell to your customers as it provides more closure to what we buy from you. Otherwise, it's a good product and I will be recommending it to my family and friends.
JERRY J.
It took forever to receive my order, but the quality was very good. Was hard to track the order, but like I said I finally got my shorts
M.
Item arrived... finally. But customer service answering any questions was nonexistent. *** Edit *** Nope. Nothing in the spam folder either.
Response from WoopShop.comDec 21, 2019
Dear M. I hope you're doing well. Our customer service role is to answer every customer question within a maximum of 24 hours and this is monitored by top management in our company. I hope you check the spam folder if you're unable to find the email in your inbox. In addition to the email or the contact form on our contact page, you can reach our customer support team with a live chat so you can get an answer even faster. For your assistance or if you have any questions, feel free to contact your friends in our customer support team at any time. Best Regards, WoopShop Team
Pekka R.
The trade (buying and delivery) was without problem, but when connecting the product to car the fuse was blown. Haven't studied yet was the product faulty or was there some failure in the car.
Maritess M.
The dress did not look the same online.
anonym
heute , nach fast 7 Wochen fand ich die Bestellung im Briefkasten, zwei Wochen nach der Bitte, sie zu bewerten. Die Ware ist ok., aber es dauerte zu lange und ich konnte auch anhand der tracking nummer nicht nachvollziehen, ob und wann die Ware geliefert werden soll.
grant S.
I never received a confirmation email and the package was hard to track. It also took upwards of three weeks to receive the order. I did get the item though.
Response from WoopShop.comAug 25, 2017
Dear Grant, Thanks for shopping with WoopShop. We apologize for this inconvenience. A confirmation email should be sent for each order, please double check your provided email or your inbox. Regarding the tracking of the package, please understand that sometimes the shipping company delays updating the information. You are always welcome to contact our support team by email or live chat for any inquiry anytime. Our team is always working to improve our shipping service to ensure the better shopping experience. Thank you for your understanding and support. Best Regards, WoopShop Team
